Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Crystal (verified owner) –
I like this 4 piece purse set. It’s a very pretty color. I ordered the biage color. The only reason I gave it a 4 star instead of a 5 star is because I was supposed to receive the 20cm length and 10cm width of the wallet, and recived the smaller one 10.5cm length 7.5cm width. This was a Christmas gift for my mother, and I’m very unhappy I didn’t get the correct size. I could return it and have the correct one sent back but wouldn’t come in time for Christmas, so I’ll just have to give what I ordered to my mother for Christmas. I will be looking for a bigger wallet cause that small one is too small.
Amazon Customer (verified owner) –
This set came just in time for my trip to FL. It was perfect I had 3 different looks down to the wristlet. I love these bags. Perfect mom purse, and a party purse.
Carrie Goodwin (verified owner) –
I wanted a bigger purse to use, even though I don’t do much in the way of traveling currently. This quad set was the perfect set up. Love the colors, they go with everything! The interior pockets are a big help and the bag provides plenty of room for what I like to keep with me. I love having the additional straps so I can change up both the cross body and the big bag!
Isis o (verified owner) –
I’m at all of my expectations and more, I love the different sizes that it comes in. Definitely a great price for a variety
Juliana (verified owner) –
I love this bag, the set is so cute. It is durable for every day use and wear. For the price the bag well made. Can’t even tell if it’s a cheap bag or not.
virginia jagodzinski (verified owner) –
I like the bag. It’s a good size for daily wear. I gave some pieces to my daughter, however, it’s only been a few months and it’s starting to come apart on the bottom of the purse
LYDIA S (verified owner) –
Really happy with this bag and all the little bags that came with it. It’s beautiful and the perfect size. Looks expensive and stylish.
susan cadogan (verified owner) –
Beautiful as pictured, sturdy and can match with any outfit.
Rafael de J Porres (verified owner) –
Fue un regalo perfecto para la persona a quien se la entregue.
NM gal (verified owner) –
I really like the colors in the black & flower print. The first set I ordered was defective – pockets not stitched to lining and card case stained & damage. Returned it. Second time around, all is well. Very pretty. Roomy enough for travel needs. All the zippers work. It is a good bargain for tote, purse, wallet and card case for the price.
Nichol Moore (verified owner) –
Love the bags they look sturdy and good quality for the price. The only problem is that the long strap with the small size bag is sewed on twisted.
Georgia Dawg (verified owner) –
Love the brown and black colors