Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Mary M. Hare (verified owner) –
Perfect for me.
Victoria Switala (verified owner) –
Wallet was useless. There were 4 side pockets that were supposed to hold cards such as d/l, bank card etc in which the size was wrong, nothing would fit. It did come with a card holder with plastic inserts in which you could put the cards in. Other than the wallet the large tote, purse and small card holder are beautiful and seem sturdy
Amazon Customer (verified owner) –
This set came just in time for my trip to FL. It was perfect I had 3 different looks down to the wristlet. I love these bags. Perfect mom purse, and a party purse.
susan cadogan (verified owner) –
Beautiful as pictured, sturdy and can match with any outfit.
NM gal (verified owner) –
I really like the colors in the black & flower print. The first set I ordered was defective – pockets not stitched to lining and card case stained & damage. Returned it. Second time around, all is well. Very pretty. Roomy enough for travel needs. All the zippers work. It is a good bargain for tote, purse, wallet and card case for the price.
Nichol Moore (verified owner) –
Love the bags they look sturdy and good quality for the price. The only problem is that the long strap with the small size bag is sewed on twisted.
Isis o (verified owner) –
I’m at all of my expectations and more, I love the different sizes that it comes in. Definitely a great price for a variety
Amazon Customer (verified owner) –
Xmas gift daughter loved it
LYDIA S (verified owner) –
Really happy with this bag and all the little bags that came with it. It’s beautiful and the perfect size. Looks expensive and stylish.
Crystal (verified owner) –
I like this 4 piece purse set. It’s a very pretty color. I ordered the biage color. The only reason I gave it a 4 star instead of a 5 star is because I was supposed to receive the 20cm length and 10cm width of the wallet, and recived the smaller one 10.5cm length 7.5cm width. This was a Christmas gift for my mother, and I’m very unhappy I didn’t get the correct size. I could return it and have the correct one sent back but wouldn’t come in time for Christmas, so I’ll just have to give what I ordered to my mother for Christmas. I will be looking for a bigger wallet cause that small one is too small.
Terri White (verified owner) –
Looks as good in person as it does in the online image on Amazon. Nicely packaged as to not bend or dent any of the 3 pieces in the set. It main purse is larger than I anticipated but still great, has a lot of room and is deep. Also a plus, the main purse is big enough to carry my tablet as well.
Rafael de J Porres (verified owner) –
Fue un regalo perfecto para la persona a quien se la entregue.