Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Bartholomew Cubbins (verified owner) –
While I really liked the look of both bags, they did not hold up. Used only for the summer before the rubber filling between the handle straps started to peel off. Once that came off, the edges of the straps started to fray. The cardholder is basically useless. The wallet was OK – zipper is a bit rough. The old adage “you get what you pay for” really applies to this product.
LORI YARBROUGH (verified owner) –
I could not believe my eyes when I received my package. This was a beautiful handbag with wonderful workmanship. So far, I’ve only used one piece and of course that’s the handbag itself. It’s not only beautiful but it is so sturdy.
Sandi (verified owner) –
This is the second set that replaced the first one that was defective. The replacement was quick on shipping, and this set is perfect. Great service
Jennifer Hoxie (verified owner) –
Ordered 2 times came creased on front let bottom both times. Need better packaging wouldn’t let me try a 3rd time to see if the
They could get it right.. Over all love the bags for everyday
Ali Matthews (verified owner) –
I have had mine for a few years now and they are just now starting to loose their stitches. I tend to over stuff my purses so that’s probably why. But, that is okay. The quality was great for all the purses you get, plus the wallet! I’m going to order another set. I definitely recommend this set if you don’t want to pay Mk prices. They are sturdy, durable and can take a beating lol. Plus, they are vey stylish. It’s hard to find a great reliable black purse.
T. Corter (verified owner) –
Just what I was looking for in a bag.
Lucinda Masters (verified owner) –
I have received many compliments from people when I am out shopping and go to pay for my order all saying
“Oh I really love your purse it’s so nice to which I respond thank you I bought it on Amazon it came with a larger bag as well as the wallet and card holder and it was an amazing deal.
Rivera (verified owner) –
Resistente y linda
Mimi Turner (verified owner) –
Cute bag, I get a lot of compliments when I use it. It serves its purpose with a little style to it. Not sure how long the sturdiness will last just got it so, can come back and review after a while. But no regrets pretty well made for man made material.
shatavia grier (verified owner) –
I love the set
Madison G. (verified owner) –
I bought this as a gift. I hope it holds up. I like that there were many color choices. The 3 larger pieces are more sturdy. The wallet isn’t the best quality.
debbie Troester (verified owner) –
I ordered this last year and made a review. It was a lighter colored bag and it was wonderful and I used it a whole year with no problems, except the cording fraying and coming off after many months of use. I ordered it again, and this time I went with the dark blue and black. It is a really nice combo. You also get a credit card holder and a wallet. The whole set seems smaller than before, but not too much. I put in the same things I had in other bags and everything is difficult to close, with the last bag, it fit very well.
I still love the combo, but my biggest complaint is the bag shows scratches and it scratches easily. I am traveling a lot during the day and in and out of my car, so just bumping the bag is showing wear after one week. I probably will order the lighter colors going forward.