Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Jaz (verified owner) –
Perfect for my everyday purse and to carry my work laptop. The extra bags are nice too. Not too big at all really lightweight
Kathryn.McMillan (verified owner) –
Took off a star because stitching started to come out of one of the tote handles within hours of use. Comfortable straps on the tote and plenty of space for all the things I need. Would be excellent as a travel purse. the crossover is lightweight but sturdy. I like the accents on it. The large wallet is pretty standard fare. Won’t be using the smaller wallet thing, but it does look well made.
For the price, I’m satisfied.
Julie-Ann (verified owner) –
As the title describes, I bought this for my sister one Christmas from her wish list. Both our other sister and our mother leaned in during gift opening, commented about how nice the set was, reached out to touch for themselves, and gave me a bit of a side-eye (subtext: why did you not buy this for me also? Answer: you did not put it on your wishlist.) Since then, I’ve seen her with it and similarly liked it. Everytime, I wish I had bought a set for myself too. Maybe this Christmas, it can go on my wishlist……
Mary M. Hare (verified owner) –
Perfect for me.
Kendelle Kochsiek (verified owner) –
It was what I needed for travel but not an everyday bag
Amazon Customer (verified owner) –
Xmas gift daughter loved it
Kaitlyn Fuhrman (verified owner) –
The bags and wallet arrived super quickly! They were ordered on a Friday afternoon and were delivered on the following Monday by end of day. The quality is as expected for the price, not the highest, however still perfect for everyday use. I love how sturdy the purse is, it has great structure and stands upright on its own without collapsing in on itself. Great size to fit everything I carry with me on a daily basis! I would recommend this product. :)
Ely Esther Sanchez (verified owner) –
Me encantó! Excelente material. Y muy linda
nstforever (verified owner) –
I get so many compliments on this purse! What a value! 2 purses for the price of 1! One for me, and another one for Mom!
MarnettaAnn (verified owner) –
Purse is super cute, and the price is incredible for the two purses and wallet. My only complaint is on the big purse, the handles aren’t large enough to wear the purse on my shoulder ( I hate carrying a purse at my elbow), and they aren’t adjustable. I will definitely use the smaller purse for quick errands, but not so sure about the big one. But the print is super cute
KMOP (verified owner) –
I LOVE this purse and the matching wallet!! Holds everything I need. I have gotten so many positive comments from friends and strangers! It’s an excellent price, too.
ryan (verified owner) –
The bag was bent and the zippers were missing