Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Cheryl Fischer (verified owner) –
Overall love the matching set, and the bigger purse can hold quite a few thing (I use it for work so I can carry a note pad, laptop, mouse and quite a few other thing needs for work). Within the first couple weeks of owning the middle purse even though I didn’t have much in there (wallet, ecig & maybe phone) the king strap broke. On the left you can see how they come and the right is how I had to fix the strap to hold.
RH (verified owner) –
These bags are more gorgeous in person than they are online. I love how the bags were packaged, but I wish that they would stuff each bag separately to prevent leather from creasing. 10/10 would purchase in the future. Everything with these bags are great, but the leather is a little flimsy worried about long term integrity of the bag.
hb (verified owner) –
I needed a proper purse for a last minute job interview the next day, so I went with this. I was skeptical that it would really look the part or be the right size or anything else. However, it is absolutely perfect. The right size, I can put the handles over my shoulder, the wallet fits my ID and credit cards perfectly. 10/10 would order again
Julia giron (verified owner) –
All the pieces came just as expected, I got the light blue four piece set and I’m OBSESSED!! I love being organized and being able to have space for all my overpacking and still having the base be sturdy! 10/10
Madison T. Edwards (verified owner) –
I really love big purses; this set is excellent and comes with three different size bags. I actually bought this to give away as a gift, but when I saw it I couldn’t part with it – so I ended up getting them something else. I absolutely love the color – I bought the camel color brown. The largest of the bags is big, but not too large. It’s big enough to fit all of my Mommy items inside – is it just me that end up with weird stuff in their purse? The medium size bag is perfect for a quick outing and the smallest of the bags can be used as a party purse or a coin purse. I really love this set and am so happy with my purchase.
Asher (verified owner) –
Gave this bag set to my sister for her birthday this year; she loved them! She opened the shipped package on camera with me and couldn’t stop smiling. Her favorite color and lots of space!
GiGi Typaire (verified owner) –
I can’t believe what a great value this set is. Very nice and pretty, large bag, matching cross body purse, wallet and photo case. Large bag also has little metal “feet” like the expensive purses. Great value.
Michelle DuBose (verified owner) –
I gave this to my daughter for a birthday gift and she loved it. She found out it came in other colors and wants those now
Evelyn M. Lutes (verified owner) –
This set appears to be sturdy and well made. The only draw back is the wallet. It doesn’t hold as much as I’m used to. The wallet does appear well made. I’m glad I made the purchase.
Emma ✨ (verified owner) –
A few loose stitches, but overall a great purse and I’ve been very happy with the size selection and I am encouraging my bestie to buy a set too!
Avenlee Shaw (verified owner) –
I like the idea of all the bags. I am missing one of the straps that was supposed to come with the bag. The colorful strap that goes on the smaller bag. Other than that, I am hoping this will make a great gift.
Patricia (verified owner) –
I think these bags are great. I bought 3 different sets. Each set comes with slightly different accessories. The large bag fits so much stuff. The smaller bag or wallet are very useful too. I have been using one of the large bags for a year and a half as a work bag. I just bought another set to give as a gift. Great quality.