Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Melissa Tullier (verified owner) –
I like the way they all fit together. I can put everything in the smaller bags inside the big bag and just pull one out if I don’t need it all.
Amazon Customer (verified owner) –
Would defiantly buy this again, very cute, true to picture
Tara R. (verified owner) –
Beautiful and seems like a sturdy purse. I’m bummed though because the back of the big bag is missing the long zipper piece.
RH (verified owner) –
These bags are more gorgeous in person than they are online. I love how the bags were packaged, but I wish that they would stuff each bag separately to prevent leather from creasing. 10/10 would purchase in the future. Everything with these bags are great, but the leather is a little flimsy worried about long term integrity of the bag.
Emma ✨ (verified owner) –
A few loose stitches, but overall a great purse and I’ve been very happy with the size selection and I am encouraging my bestie to buy a set too!
hb (verified owner) –
I needed a proper purse for a last minute job interview the next day, so I went with this. I was skeptical that it would really look the part or be the right size or anything else. However, it is absolutely perfect. The right size, I can put the handles over my shoulder, the wallet fits my ID and credit cards perfectly. 10/10 would order again
Garrett (verified owner) –
I’ve paid way more for bags that have a stupid name brand logo glued on, there is not much difference between this and many designer brand bags out there. They’re all made in China. The pocket layout is somewhat lacking but thats not really an issue for a product in this pricepoint. It would be nice to have a clear ID sleeve in the wallet, for example, but there is none.
Allyson J. DeHart (verified owner) –
Absolutely perfect set! Durable. Quality. Perfect!
Lusveya (verified owner) –
This is such a lovely bag, it has it all! Lots of space, beautiful and the fact that it comes with a matching wallet and side purse is just amazing! I love it and will be ordering another color!
Marjorie R. Renouf (verified owner) –
This purse and bag look very professional and stylish. The perfect pair.
Sheila Copalman (verified owner) –
Exactly what I expected
Avenlee Shaw (verified owner) –
I like the idea of all the bags. I am missing one of the straps that was supposed to come with the bag. The colorful strap that goes on the smaller bag. Other than that, I am hoping this will make a great gift.