Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
kassidy walker (verified owner) –
Second time ordering but this time i ordered for my sister and went with the pink option and she loves it just as much as I do.
Juju (verified owner) –
This was a perfect gift
Courtney (verified owner) –
Ordered this because I needed a tote that would stand up on its own, not too many pocket dividers in the center to throw me off when I have to reach for my chapstick while driving! The bonus is that it came with all the other smaller bags. My four year old daughter was thrilled to get to use the over the shoulder smaller purse and be “just like mom” I would have paid big money for this bag if it said Kate Spade on it. But didn’t have to because it’s pretty much the same thing just different writing on the front. I got it in pink and really like the color contrast with jeans or a white coat.
Jacqueline (verified owner) –
For the price, I did not expect much. I am not one to spend a lot on purses, and having spine issues, I prefer a quick and easy way to carry my things I need. The crossbody purse is absolutely the perfect size to fit all I ever carry, and putting my credit cards that I use most in the small cc/picture pouch is perfect for my needs. If I am just running into a store quickly, grabbing the lightweight wallet is all I need. The tote has a zipper closure which is a must for me. I will use the tote to carry extras I may need if we are going somewhere for the day. Sunglasses/night driving glasses/fold up umbrella/extra masks (until Covid is gone)/pen/notepad, whatever the need may be. And look at all the beautiful colors offered. Very impressed. Would recommend unless you want to pay tons of money and carry a brand that has the same old pattern for years now, this is the way to go. I got the pink/beige because of its light and airy color as I live in Florida and pink is my favorite color!
Fara (verified owner) –
The bag tears up easily, but for the price and how many items you get it’s a decent purchase.
Mary Ellen jaskolka (verified owner) –
Bought it for my granddaughter birthday she uses it for work and traveling
Pamela Jones (verified owner) –
Love it
Josalyn Urbina (verified owner) –
It’s very pretty and big
Lindsey Crain (verified owner) –
I bought this for the large tote and it is perfect. It always holds itself upright, it is very sturdy. I bought it for work but it would also work great for travel with how well it stays upright. The other bags are also super cute and made with a tray good material, I was impressed
Taylor (verified owner) –
its really a great purse, only issue is the tassles on the small purse fall off pretty easily. but other than that its a really good set
Gail Kemp (verified owner) –
I like the price and items, however on the wallet the name plate was missing and it appears the company tried to paint the name on. I’m glad this is my wallet so I can hide it in the purse. Everything else okay!
bellalire (verified owner) –
bought it for my mother in law and she totally loved it