Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Fara (verified owner) –
The bag tears up easily, but for the price and how many items you get it’s a decent purchase.
Pamela Jones (verified owner) –
Love it
H. Reibsamen (verified owner) –
The bags overall are very nice. The only reason I’m giving 4 stars is because I am missing a strap for the smaller bag.
bellalire (verified owner) –
bought it for my mother in law and she totally loved it
Sam white-fox (verified owner) –
I’m in love with these bags!!!! Best bags I’ve ever owned tbh. Only part I would change is to be able to open the wallet to lay flat.
kassidy walker (verified owner) –
Second time ordering but this time i ordered for my sister and went with the pink option and she loves it just as much as I do.
Courtney (verified owner) –
Ordered this because I needed a tote that would stand up on its own, not too many pocket dividers in the center to throw me off when I have to reach for my chapstick while driving! The bonus is that it came with all the other smaller bags. My four year old daughter was thrilled to get to use the over the shoulder smaller purse and be “just like mom” I would have paid big money for this bag if it said Kate Spade on it. But didn’t have to because it’s pretty much the same thing just different writing on the front. I got it in pink and really like the color contrast with jeans or a white coat.
Pen Name (verified owner) –
Good craftsmanship and very ideal for travelling. Hold it all for my daughter essentials
Taylor (verified owner) –
its really a great purse, only issue is the tassles on the small purse fall off pretty easily. but other than that its a really good set
Lindsey Crain (verified owner) –
I bought this for the large tote and it is perfect. It always holds itself upright, it is very sturdy. I bought it for work but it would also work great for travel with how well it stays upright. The other bags are also super cute and made with a tray good material, I was impressed
Gina Finamore (verified owner) –
Great product for such a good price
Juju (verified owner) –
This was a perfect gift