Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Ana (verified owner) –
Es muy linda tanto la grande como la pequeña. El material es aceptable ya que el costo no es muy alto. Excepto el zipper de nylon que es débil y propenso a dañarse, hay que cuidarlo.
Panashe (verified owner) –
It was packaged poor that it was so wrinkled. Did have time to return it as I was traveling and needed it.
Kyler Kamp (verified owner) –
All the purses are great! I love the set. The mustard yellow color is perfect. Depending on where I’m headed, the smaller purse is good for a night out. The larger is good for an overnight. The wallet is good to trade back and forth, and also throw in my work bag through the week.
As ordered (verified owner) –
One can use pieces of this set at any time. Large roomy tote bag and classy smaller shoulder bag.
Eyesr2blue (verified owner) –
The description says 4 piece set, the picture shows 3. I received 4. So I’m not sure if I was to receive a wallet or not. I did not receive one. But otherwise it’s very nice and have had complements on it.
Kayla Ismanie (verified owner) –
This bag is super and perfect for my needs! I love hoe there is a wallet and side purse also this brown is the perfect shade!
G. Leymon (verified owner) –
i love this purse set… both purses look really nice, both the perfect size for me.. the smaller one is actually a good size medium, and the regular size purse has lots of rrom… you cant beat the price.. i got the blue looks very expensive.. love that….will take me through the spring and summer… wonderful… happy camper..
Patrick (verified owner) –
I wanted to buy a name-brand MK bag, but can’t afford it. These bags looks comparable and only 1/10th the price
laura vannatta (verified owner) –
One of the tassels came off tried to reattach it and it came off again and I lost it
Anderson (verified owner) –
I love mine, super cute and look like the picture. A week after having it some of the stitching is coming out, but I was expecting that for what I have paid for it. Still usable though!
Stephanie Butler (verified owner) –
The bags are very stylish and have a very clean look. I love the big bag great for travel. The color I got matched the picture perfectly. My only issue was the zipper on the wallet. Before putting money in the wallet the zipper for the coin are would get stuck. Not that I use it, it works no better. The wallet isn’t really an ideal design as far as easy access to your ID. But you get a great deal for your value and the wallet is okay for now until I can find a better one. Not upset about what I got for the price overall great set! Would definitely buy again.
Rosicsl (verified owner) –
I liked the extras