Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Lesa Valles (verified owner) –
Nice medium size purse with smaller options to down size. Only complaint is the wallet is a bit to large for the smallest purse. Making it tough to add any other items. Great Buy Nevertheless!
Amazon Customer (verified owner) –
I like the quality and the multiple items that allow you to use the purses in a variety of settings. Excellent for traveling,
Anne Wells (verified owner) –
I like having a smaller bag to grab for going in a store
Danielle LeBoeuf (verified owner) –
Overall it seems like this combo will serve my purposes. The large tote bag will fit all my necessities as well as a small computer or tablet. The clutch is the perfect size for running out as it can hold: your phone, essentials, and cards. The crossbody is deep enough to hold the wallet as well as a phone and some other items: feminine products, make up, stain remover, glasses, and a granola bar. My ONLY complain is the wallet. For everything else being large enough to accommodate necessary items the wallet comes up short. First, it doesn’t open all the way (the 3/4 fan type – you know the ones you used to buy at Macy’s or Icing) which makes storing anything more than a few cards a problem. Second, really #1 again, I don’t have enough pockets and places to store things. I prefer a wallet that opens completely with a clear pocket for license and at least 2 “whole pockets” the ones generally behind the cards to store larger items (like cash – yes this wallet has NO SPOT for cash) or receipts.
Overall, this combo will serve my purposes 7/10 but if they fixed that wallet this would be a winner. I ended up just using my old wallet (a pale pink) not what I wanted but I needed more space for cash and cards
Julie-Ann (verified owner) –
As the title describes, I bought this for my sister one Christmas from her wish list. Both our other sister and our mother leaned in during gift opening, commented about how nice the set was, reached out to touch for themselves, and gave me a bit of a side-eye (subtext: why did you not buy this for me also? Answer: you did not put it on your wishlist.) Since then, I’ve seen her with it and similarly liked it. Everytime, I wish I had bought a set for myself too. Maybe this Christmas, it can go on my wishlist……
Kyawt (verified owner) –
Very useful for every occasion.
Wyd Rhlr (verified owner) –
This is a nice set. It is decently made but keep in mind that given the great price, you are not getting leather or a high end leather substitute. It is a bit stiff. It seems to be holding up to my rough and tumble lifestyle. Think realistically I should get about 6 months out of the large tote. Love the zipper on the tote. The small photo or card holder work well in a wallet but I wouldn’t use it alone. Like I said nice set but do not be crazy with your expectations. I am happy with the set for what I need it for. I am not one to spend a lot on a purse, bag, pocketbook. Like to change my look up frequently
Santarna (verified owner) –
I like the colour the other bags that came,really nice buy
JEn (verified owner) –
I love how my old wallet fits regardless of whether it stands up or lays down. The wallet that comes with it is nice, but I have too much stuff for it to hold my needs. The purse front tassels tend to slip off zipper heads, so that’s really the only dislike
Irene Taylor (verified owner) –
Great price, workmanship Love the 4 matching set of handbags!!
kira goodwin (verified owner) –
I bought this as a work bag and it works great for that. The quality is what you would expect for what you pay. Nothing has fallen off as of yet and the straps hold up well. Some of the quality issues come in the lining. I work in nursing and I am also a full time student. My bag is always full and this does the job. I plan to get a few of the other colors and my Mom has asked for one as well.
Ivette Rosario (verified owner) –
Craftsmanship