Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Nancy Langwell (verified owner) –
Sturdy tote that will work great for a light overnight bag. Zip top insures contents to stay inside of bag if tipped over. Light weight for ease in carrying for extended periods of time.
autyde (verified owner) –
I’m happy with these, although remember they are a plastic/vinyl material.
Lorri Jensen (verified owner) –
I use the bigger bag for every day use. And the smaller one when I go to functions. I use both when I travel.
Flor knudsen (verified owner) –
Very roomy! Great for traveling, price is good for the quality of the bag!
Catherine Petrone (verified owner) –
Quality size and everything I needed. Very classy choice. Love the color combo.
Mary Ann Carney (verified owner) –
I am using all the pieces and that is good. The quality is ok considering the price. There was a small line crease on the crossbody and a part if the lining in the zipper compartment had not been sewn together Also there was a small piece of trim missing off the tote. I exchanged it. The new one came and there was a worse crease in it. Customer service suggested I order a set from another vendor and gave me the link. I ordered it and it was the same brand and the tote had a small crease. Going to send that one back. Found another brand and ordered it. The crossbody is smaller and I don’t care for the wristlet. I prefer the wallet in the other set. I like the tote because it has more black. I am returning that one, too. Keeping the 2nd set I received. All of them were the same quality even thought the prices were higher. I will just use it until it doesn’t look good anymore. I have a feeling it will develop more creases with everyday use. The set is very functional, just wish it was better quality even if the price was higher.
Andrea N Tucker (verified owner) –
This purse is adorable. One angle it’s grey another it’s rainbow! I bought it for a gift ,but now I am ordering myself one!
Chrissie (verified owner) –
The only thing I didn’t like was the wallet doesn’t have enough storage, therefore I cannot use it! I was very disappointed about that! There’s a place for your money, but not enough storage for credit cards nor a checkbook!
Lisa (verified owner) –
Great set for traveling.
Happy Customer (verified owner) –
I’ve had previously bought this purse set and it has been my go-to purse. I decided to purchase it in a different color, but unfortunately it came slightly damaged. When I contacted the seller they responded very quickly and within 24 hours sent me a new set. I love big purses and this fits everything I could possibly need. The quality is great for the price, all of the items are super cute. Will continue buying from this seller and recommending to friends/family!
Amazon Customer (verified owner) –
The handbag is well made, I don’t see any extra threads, the material is sturdy and the space in the bags are great. Could easily fit a full ‘mom size’ wallet, phone and other things in the shoulder bag. There is a wallet too. The smaller item is a passport holder. Have been using them on a daily basis and can’t complain. Will recommend and purchase in some other colors. Versatile addition to my closet for sure.
Mamajuana Gigglepants (verified owner) –
I would like a few of these sets☺️. The pieces are beautiful, lightweight, and well made! Very sturdy. And I really packed them!