Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
JLuvBug (verified owner) –
This is a lovely purse set, I like that you have a big & small purse depending on your needs at any certain time. But the color is more of a dark brown than light as advertised. That I am not happy with. But decided to keep it despite it being the wrong color because so far I am happy with the quality.
Madison G. (verified owner) –
I bought this as a gift. I hope it holds up. I like that there were many color choices. The 3 larger pieces are more sturdy. The wallet isn’t the best quality.
Dev raj (verified owner) –
Arlington (verified owner) –
Gift.
Rebecca Tabor (verified owner) –
This was bought as a gift for my mother in law. It was better than I had expected. The larger purse is a little bigger than I thought, but the extras were on point. She loved it! :)
kenisha Lewis (verified owner) –
good bag, nice and spacious was just a little issue with cutting off threads from the bag
ShopperJ (verified owner) –
They all feel like high quality products. I haven’t used the other pieces yet.
Winter Nail (verified owner) –
There is lots of space for lots of things. It’s nice to be able to change your needs for what you’re doing that day. The wallet fits inside the crossbody which I’ve had issues with other purses before so that’s nice. I would just buy it if I were you
dilavar (verified owner) –
The color black and white are beautiful.This bag is perfect for use and also if you wanna gift a bag to someone
Jennifer Hoxie (verified owner) –
Ordered 2 times came creased on front let bottom both times. Need better packaging wouldn’t let me try a 3rd time to see if the
They could get it right.. Over all love the bags for everyday
Miriam Lozano (verified owner) –
This beautiful, the only thing I missed was one of the straps, the package didn’t come complete.
arieanna (verified owner) –
i’m using this just to keep in my car and take around with me. there could be more materialistic things that should make this better. the zipper in the wallet is very small and the picture wallet doesn’t open properly