Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
MarnettaAnn (verified owner) –
Purse is super cute, and the price is incredible for the two purses and wallet. My only complaint is on the big purse, the handles aren’t large enough to wear the purse on my shoulder ( I hate carrying a purse at my elbow), and they aren’t adjustable. I will definitely use the smaller purse for quick errands, but not so sure about the big one. But the print is super cute
Carissa Heil (verified owner) –
Love this set! Been using for about a month and has held up very nice so far. The big one is great for my main purse as I carry a lot in my purse and the shoulder one is the perfect size, not too big but can carry a decent amount of items. The wallet is too small for me as well as the card/picture holder is very flimsy. The zipper on a couple of the inside pockets messes up sometimes, but not often and it’s fixed each time for me. Overall, very happy with my purchase!
Rafael de J Porres (verified owner) –
Fue un regalo perfecto para la persona a quien se la entregue.
Stephen Gearlds (verified owner) –
The big tote bag does not come with other pockets on the insides but it is deep. When the bags came they had a fishy smell to them. The handles kind of make me feel like if I was to over stuff the bag they would break but overall it is a very nice tote bag as well as wallet and small purse.
ryan (verified owner) –
The bag was bent and the zippers were missing
Sarah Rousell (verified owner) –
For the price, I did not expect to love this purse! The wallet, purse and cross body are all well made, beautiful and the purse is spacious! Love it!
nstforever (verified owner) –
I get so many compliments on this purse! What a value! 2 purses for the price of 1! One for me, and another one for Mom!
Kathryn.McMillan (verified owner) –
Took off a star because stitching started to come out of one of the tote handles within hours of use. Comfortable straps on the tote and plenty of space for all the things I need. Would be excellent as a travel purse. the crossover is lightweight but sturdy. I like the accents on it. The large wallet is pretty standard fare. Won’t be using the smaller wallet thing, but it does look well made.
For the price, I’m satisfied.
Amazon Customer (verified owner) –
Xmas gift daughter loved it
Anonymous (verified owner) –
Amazing product and the price for all 4 items is a great deal
Shirley Fisher (verified owner) –
My sister loved the gift
Ely Esther Sanchez (verified owner) –
Me encantó! Excelente material. Y muy linda