Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174





















Shamie (verified owner) –
This bag is durable . However the bigger bag straps are not as long as I would prefer
Amazon Customer (verified owner) –
I love the bag but it wasn’t the color I had ordered. I ordered a black on but received a grey one which is ok but not what I ordered.
Mighty (verified owner) –
I like how fashionable it looks and looks like a high end bag. The inside is brown which I don’t mind but some prefer something different. The straps are ok not to strong so I wouldn’t put too much stuff keep it light. All the other bags and wallets look nice too.
Syeda zehra (verified owner) –
This is an amazing quality handbag. Definitely ordering more of this range.
Monica (verified owner) –
My hubby got it for me for my birthday! Great material and sturdy.
Brenda Sodervick (verified owner) –
Nice purses for other purposes.
jmk (verified owner) –
I really liked the purse set but the shoulder strap had about 1 1/2″ section that was not stitched. I reached out to the company through amazon and they responded within 24 hours. I asked for a new shoulder strap and they sent me a whole new purse set without hesitationVery happy with product and service
B. A. Stacy (verified owner) –
So I got this on a gold box deal with a coupon so it only cost me about $22.00. For that price, it’s great. Obviously is a little rough not being real leather, but the it does seem put together well. I put a lot in my bags so they don’t last long (overfilled, straps break). I’m expecting to get several months out of this bag. I’ll try and update if it fails early. But the little bags it comes with and the extra straps all seem quite durable.
Teresa Hamby (verified owner) –
Love it
Complements from everyone even complete strangers
A younger girl had to oder one immediately