Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Brittany (verified owner) –
The big bag is perfect for office work or case files and notes. I’m able to hold my 15 case files and work laptop in it while still having room. I use the smaller purse and wallet for personal use and overall enjoy the bags. The wallet has some good space in it for cards and works perfectly. The only issue I have found is the big bag will fall and fold so the bottom does not lay flat after a few weeks of use. I also wish the pickets on the inside were bigger. They are slightly bigger than my business cards. Overall, not a bad bag and I would recommended it for anyone looking for a work bag and personal purse.
Lillian (verified owner) –
Purchased this as a gift for my Friend in MS. She was talking about it as we were on the phone, unbeknownst to her I was ordering it. When she received this SURPRISE gift she cried. She wear it EVERYWHERE she go. She is ALWAYS talking about the compliments she receives about this purse. Money well spent for a well deserved longtime Friend, Kella W.
marchapril (verified owner) –
I love the color and the fact that you have so many variations of the bag. It’s a keeper for me!
Philip (verified owner) –
Nice product
Julie Rae (verified owner) –
I use the largest bag almost daily and have for the past few months. These bags a pretty nice and hold up very well. I have noticed that the black trim is starting to come off do to some wear and tear from daily use. All in all I think they are a very sturdy bag and would definitely buy them again.
Tyler Lewis (verified owner) –
It was definitely great for travel and quick storage for carry-on
Wendy Hart (verified owner) –
Just got this set in black I already used the smaller bag with the shoulder strap. Larger bag can hold my small laptop, phone, wallet and quite a bit of my personal items. This set looks good and is very versatile. Only drawback is removable tassels fall off too easily. You will need to tighten the attachment to keep them on, if you want to keep them. Red color is on the way- cant wait to get it!
Derek (verified owner) –
I absolutely love the crossbody purse the only thing I was upset about when I got it was the stitching is coming out other then that it’s the perfect size the color is great and it has plenty of pockets
Amazon Customer (verified owner) –
Like the 4 purses, envelope purse seems worldless like all envelope purses, don’t hold anything- love the pink color.
Elisabeth Clancy (verified owner) –
The 2 handbags are very nice. The thing they call a wallet is not a actual wallet. More like a thing to just hold credit cards. It feel apart the first time I used it ! Junk !
P Gle (verified owner) –
just great buy. up to expectation. value for money. thanks much. swift delivery too.