Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
TXgirl4life (verified owner) –
I bought this set on sell for half price. I am very pleased with the look. My daughter is usuing the larger bag and I am using the crossbody. Great size on both. Zippers seem sturdy and I love the tassles on the side zipper of my bag. I also love the side pocket for my phone. Easy access but safely zipped away. Neither of us is using the wallet yet but it is a nice configuration. I am using the small wallet for gift cards.
Philip (verified owner) –
Nice product
JMF (verified owner) –
Great value!!!
P Gle (verified owner) –
just great buy. up to expectation. value for money. thanks much. swift delivery too.
Lisa Beavers (verified owner) –
I will say at first I was very hesitant about buying this because the price is really good for all that it comes with. I was worried it was gonna be cheap and crappy looking, but i figured the worst that happens is I buy it and then I have to return it. I was amazed at just how nice the bags are. The tote holds more than I thought it would and I love the crossbody bag it came with! I’m honestly considering get another set but in a different color just because of how nice they are!
Derek (verified owner) –
I absolutely love the crossbody purse the only thing I was upset about when I got it was the stitching is coming out other then that it’s the perfect size the color is great and it has plenty of pockets
Tyler Lewis (verified owner) –
It was definitely great for travel and quick storage for carry-on
Julie Rae (verified owner) –
I use the largest bag almost daily and have for the past few months. These bags a pretty nice and hold up very well. I have noticed that the black trim is starting to come off do to some wear and tear from daily use. All in all I think they are a very sturdy bag and would definitely buy them again.
Lillian (verified owner) –
Purchased this as a gift for my Friend in MS. She was talking about it as we were on the phone, unbeknownst to her I was ordering it. When she received this SURPRISE gift she cried. She wear it EVERYWHERE she go. She is ALWAYS talking about the compliments she receives about this purse. Money well spent for a well deserved longtime Friend, Kella W.
marchapril (verified owner) –
I love the color and the fact that you have so many variations of the bag. It’s a keeper for me!
joan doyle (verified owner) –
The color and style went great with outfit
Kee-Li (verified owner) –
I got this as a gift for my grandma and was pleased with the bags but then I saw that the brand pin was noticeably crooked on the main purse. It makes the bag looks like it’s cheap in quality despite it being nearly $50. Other than that, the bag is sturdy and feels nice. The materials don’t look cheap, there’s just the minor mistake on a pretty important part of the bag.