Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Jennifer Hoxie (verified owner) –
Ordered 2 times came creased on front let bottom both times. Need better packaging wouldn’t let me try a 3rd time to see if the
They could get it right.. Over all love the bags for everyday
arieanna (verified owner) –
i’m using this just to keep in my car and take around with me. there could be more materialistic things that should make this better. the zipper in the wallet is very small and the picture wallet doesn’t open properly
Collette Howard (verified owner) –
Luv it
shatavia grier (verified owner) –
I love the set
kenisha Lewis (verified owner) –
good bag, nice and spacious was just a little issue with cutting off threads from the bag
Miriam Lozano (verified owner) –
This beautiful, the only thing I missed was one of the straps, the package didn’t come complete.
Amazon Customer (verified owner) –
This is a wonderful value. I love the pattern!
Rocky (verified owner) –
Looks very nice. Love the color but it just feels really cheap.
Nia (verified owner) –
Amazing Quality for The Price, the color was exactly as pictured and I love that it came with two different colored straps. I will definitely purchase some other colors in the future.
Sandi (verified owner) –
This is the second set that replaced the first one that was defective. The replacement was quick on shipping, and this set is perfect. Great service
Madison G. (verified owner) –
I bought this as a gift. I hope it holds up. I like that there were many color choices. The 3 larger pieces are more sturdy. The wallet isn’t the best quality.
Winter Nail (verified owner) –
There is lots of space for lots of things. It’s nice to be able to change your needs for what you’re doing that day. The wallet fits inside the crossbody which I’ve had issues with other purses before so that’s nice. I would just buy it if I were you