Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Steph (verified owner) –
Zipper was not attached correctly. I wanted to return and re-purchase but I was not going to get a full refund. I am not happy about this at all because now I am stuck with a purse that I don’t like.
Jorge cirino Pinet (verified owner) –
Útil para viajar
aneudy (verified owner) –
Mi esposa para su uso personal le gustó mucho
Busy day (verified owner) –
The set is perfect for every day use. I receive compliments all the time. For the price you can’t go wrong.
Internetshoppingjunkie (verified owner) –
I got this set on sale, so for the price it’s great. The large tote size isn’t really huge, which I prefer, just a large purse, not necessarily tote size. The medium sized one is perfect size for running around, I use the larger for a work bag, easy to throw in drinks, etc into with room to spare. If you need organization, keep looking. The two larger bags have 2 small pockets on one side, zipper on the other, rest is open space. Large one has a zipper compartment on the outside. The clutch is just open space. The cross body strap is not super long. I’m 5’3″ and it hits maybe waist or top of the hip. Now the card purse is trash lol. This will last me maybe a week before I tear it up. Cheap, plastic card slots, 6 total. (Ordered a new, better quality one) Only reason for docking a star. It’s not perfect, but looks quality. See how it holds up.
Nicole (verified owner) –
I liked the variety of shapes and sizes that came in the pack. They’re great for everyday and the largest would be perfect for traveling with a laptop. The only downsides are they come smelling slightly weird and plastics like, they also have a dark brown lining but that does bother me.
SRackers (verified owner) –
Both the large and medium bag stand up and hold their shape. The medium bag is perfect for everyday use. Since these are not real leather, I’m not sure how they will hold up. I’ve had several compliments on the color/style of the bags. Have not used the wallet yet, but it seems a bit flimsy compared to my leather wallet which is stuffed full. I have used the small photo carrier for DL, CC and health card for my tiny purse and it works well.
Mrs. Glover (verified owner) –
Nice set, ideal for daily use, low maintenance. Got it for a friend, she loved it
Erin (verified owner) –
I’ve had these for years and still get compliments on the bags! They are so cute and durable. Barely a snag or loose string since i’ve had them.
Irma p (verified owner) –
Buen tamaño
Laura (verified owner) –
I purchased this to use as a tote. I like the small pruse, it fits into the larger with my Bible. Did have a strong plastic smell when it arrived but dissipated quickly
RANDALL T. (verified owner) –
I get so many compliments every time I carry it. A couple of my friends have ordered the purse after seeing mine. Hope it holds up.