Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Julia giron (verified owner) –
All the pieces came just as expected, I got the light blue four piece set and I’m OBSESSED!! I love being organized and being able to have space for all my overpacking and still having the base be sturdy! 10/10
Asher (verified owner) –
Gave this bag set to my sister for her birthday this year; she loved them! She opened the shipped package on camera with me and couldn’t stop smiling. Her favorite color and lots of space!
Patricia (verified owner) –
I think these bags are great. I bought 3 different sets. Each set comes with slightly different accessories. The large bag fits so much stuff. The smaller bag or wallet are very useful too. I have been using one of the large bags for a year and a half as a work bag. I just bought another set to give as a gift. Great quality.
hb (verified owner) –
I needed a proper purse for a last minute job interview the next day, so I went with this. I was skeptical that it would really look the part or be the right size or anything else. However, it is absolutely perfect. The right size, I can put the handles over my shoulder, the wallet fits my ID and credit cards perfectly. 10/10 would order again
Michelle DuBose (verified owner) –
I gave this to my daughter for a birthday gift and she loved it. She found out it came in other colors and wants those now
Sidkiki (verified owner) –
Not too bad but thought they looked better in to picture here
Avenlee Shaw (verified owner) –
I like the idea of all the bags. I am missing one of the straps that was supposed to come with the bag. The colorful strap that goes on the smaller bag. Other than that, I am hoping this will make a great gift.
wandabanks (verified owner) –
The Price is Awesome I got so much than I was expecting,the color is Awesoms,I had to order one of my friends this same purse,it’s a great product I’m going to buy some more of your purses soon
Emma ✨ (verified owner) –
A few loose stitches, but overall a great purse and I’ve been very happy with the size selection and I am encouraging my bestie to buy a set too!
Evelyn M. Lutes (verified owner) –
This set appears to be sturdy and well made. The only draw back is the wallet. It doesn’t hold as much as I’m used to. The wallet does appear well made. I’m glad I made the purchase.
Me (verified owner) –
I just got these. They are almost perfect. Mine was missing the card holder- and I could probably return for a new one but I honestly do not care. However that’s why I took one star off.
I will edit this review after I use them.
The wallet: The zipper feels sturdy! It has 8 card pouches. 4 on each side. The wallet won’t open all the way flat but opens pretty widely. The change pocket is small so don’t expect to hold a ton of change (but who likes change anyways?)
The crossbody purse: It’s actually really nice! The small zippered pocket in the front can actually hold a lot of stuff. The inside has one zippered pouch and two open pouches. Then the back of the outside has a pouch as well. The crossbody purse is adjustable which is amazing. The purse itself can hold quite a lot of items. Including an iPad. My 11 inch one is in a case that makes it like a laptop but once my small case comes in it will be able to fit and close as well. (Couldn’t zip with my current huge case.) This logo on the front of this purse is off centered enough for me to notice (I’m not ocd so I hardly notice these things)
The tote: firstly the tote comes with tiny feet on the bottom! I love it. It has a small pouch on the back of the purse. Inside also has a small zippered pouch in the back and two open pouches near the front. Tried to put my 17” dell inside and it fits but is too tall for the zipper. However my kids MacBook Pro and my dudes MacBook Air both fit. The logo is slightly off centered on the front of the purse though.
I love the feel of all of these purses. They are sturdy, feel nice, and look cute! I can deal with the small things because these are super cute.
Cheryl Fischer (verified owner) –
Overall love the matching set, and the bigger purse can hold quite a few thing (I use it for work so I can carry a note pad, laptop, mouse and quite a few other thing needs for work). Within the first couple weeks of owning the middle purse even though I didn’t have much in there (wallet, ecig & maybe phone) the king strap broke. On the left you can see how they come and the right is how I had to fix the strap to hold.