Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Karen L. (verified owner) –
I love the fact that this set comes with four pieces. The wallet is cute, holds eight credit cards, and, has a coin holder and two spots to place cash. The zipper is of good quality. The purse had two outside pockets and also has good quality zippers. The inside of the purse has a small concealed type pouch with a dainty zipper but the overall zipper for the purse is of good quality. it has a lot of room inside the purse since it does not have the center divider piece many purses have. The smallest piece of the set is a cardholder yellow in color. The sleeves are a plastic see-through holder that appears very thin. I placed cards in there that are rarely used. It fit perfectly in one of the outside zipper areas. The biggest bag I will use to carry papers, folders, etc….not as a purse. The item I am calling my purse is the second-largest bag. I do not like big purses. All the bags came wrapped and were free of scratches. I highly recommend this set to others.
kassidy walker (verified owner) –
Second time ordering but this time i ordered for my sister and went with the pink option and she loves it just as much as I do.
bellalire (verified owner) –
bought it for my mother in law and she totally loved it
H. Reibsamen (verified owner) –
The bags overall are very nice. The only reason I’m giving 4 stars is because I am missing a strap for the smaller bag.
Amazon Customer (verified owner) –
I get a lot of compliments and it goes with pretty much everything I own. The only down side is that the shoulder straps are a bit flimsy. I will have to restrap it to keep it longer than this season.
Fara (verified owner) –
The bag tears up easily, but for the price and how many items you get it’s a decent purchase.
Gina Finamore (verified owner) –
Great product for such a good price
Courtney (verified owner) –
Ordered this because I needed a tote that would stand up on its own, not too many pocket dividers in the center to throw me off when I have to reach for my chapstick while driving! The bonus is that it came with all the other smaller bags. My four year old daughter was thrilled to get to use the over the shoulder smaller purse and be “just like mom” I would have paid big money for this bag if it said Kate Spade on it. But didn’t have to because it’s pretty much the same thing just different writing on the front. I got it in pink and really like the color contrast with jeans or a white coat.
Sam white-fox (verified owner) –
I’m in love with these bags!!!! Best bags I’ve ever owned tbh. Only part I would change is to be able to open the wallet to lay flat.
donna amaral (verified owner) –
love the size and colour prefect for travel and one is great for everyday
Juju (verified owner) –
This was a perfect gift
Lindsey Crain (verified owner) –
I bought this for the large tote and it is perfect. It always holds itself upright, it is very sturdy. I bought it for work but it would also work great for travel with how well it stays upright. The other bags are also super cute and made with a tray good material, I was impressed