Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Jamie510 (verified owner) –
Exactly as pictured. Arrived on time. I did notice the outside pocket on the purse with the zipper was not completely a square when I put my phone in the pocket but my phone still fits well. Love the color and feels like it will last definitely worth the price! I had this in my cart for a long time bought myself a gift and I’m very happy with it.
Morgan Riley (verified owner) –
Stitching wasn’t the best, but overall very pretty designs!
B. A. Stacy (verified owner) –
So I got this on a gold box deal with a coupon so it only cost me about $22.00. For that price, it’s great. Obviously is a little rough not being real leather, but the it does seem put together well. I put a lot in my bags so they don’t last long (overfilled, straps break). I’m expecting to get several months out of this bag. I’ll try and update if it fails early. But the little bags it comes with and the extra straps all seem quite durable.
Teresa Hamby (verified owner) –
Love it
Complements from everyone even complete strangers
A younger girl had to oder one immediately
María Daniela Álvarez (verified owner) –
Muy bonitas
Charlotte (verified owner) –
Just what I needed for a vacation. Ample storage. I found the material to be a little stiff. Good value for the price.
Amazon Customer (verified owner) –
Definitely a cute bag for everyday use. The big bag was smaller than I thought but it is actually a nice size, not too oversized. Definitely would recommend
Ann (verified owner) –
This is a great set. One flaw, the crossbody strap is not long enough, even when the strap is fully extended. That’s the only complaint. Worth the money.
Angela Stanton (verified owner) –
It is beautiful and has met all my expectations, excellent price!
Nicole (verified owner) –
Sturdy and good material for price
Rene Dixon (verified owner) –
Love the color, the feel and the choice of size to carry for the occasion!
KRISTI FORRESTER (verified owner) –
This set is comparable to other designer purses that I bought at 4 times the price. I have been using the large bag for over 4 months and it still looks new.