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We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Kiara (verified owner) –
Some aspects felt cheap but it wasn’t bad for the price
Raiderrob (verified owner) –
I’m very happy with the bag. The big bag is perfect for traveling. The other 2 bags work when you get there and just need something to throw over your shoulder with a few items. The make up bag is the perfect size also.
Janet H. (verified owner) –
The color of the item is really nice. However, the material feels cheap. But it was made in China so….. The little “card holder” is junk. Not what I was expecting. I really like the size of the biggest bag. That’s nice! The smaller bag is just ok, but does have lots of pockets and the dangly zipper things are really cute. I am not completely happy, but not completely upset with the purchase either. I am not one who has many different purses…and I usually keep it until it’s falling apart. I don’t spend a lot on purses so the cost was acceptable!
Nancy Langwell (verified owner) –
Sturdy tote that will work great for a light overnight bag. Zip top insures contents to stay inside of bag if tipped over. Light weight for ease in carrying for extended periods of time.
Laura (verified owner) –
UPDATE! I am updating 2 years later to provide more input. I wear the crossbody as my everyday purse and the large purse as my work/laptop bag. I would give this 10/5 stars if I could. I’m so rough with my purses and I can’t believe that this has held up perfectly! So fade, wear, stains, anything. It’s still in perfect shape! I get tons of compliments on my bags and I can’t believe it’s just a simple bag I got on Amazon for such a cheap price! This is truly a steal of a deal. And I plan to make a purchase in a different color because it holds up so well. I’m adding an image 2 years later. I have stuffed this bag full and it still works well. Held my laptop, lunch, and a folder with papers. 10/5 stars
Sep 8, 2020 review- I love this combo! I mainly only use the off the shoulder purse and the larger tote bag. The shoulder bag is perfect for my daily needs. Carrying my phone, cards, sanitizer, etc. I love it. The tote is somewhat small (which I prefer) and is great for a work bag to keep food, airpods, tablet, etc. Or for a little overnight bag. 1 pair of clothes, charging devices, hygiene needs, etc. I am very pleased with the price.
Lorri Jensen (verified owner) –
I use the bigger bag for every day use. And the smaller one when I go to functions. I use both when I travel.
Gogo girl (verified owner) –
Stitching off a little, but you really have to look for it. Great buy overall.
Kindle Customer (verified owner) –
For the money it’s a great set, wish it had a removeable strap for large tote & that the darker bottom color went all the way around.
knithat (verified owner) –
Very pretty and sturdy. Does the job and pretty as a bonus!
Catherine Petrone (verified owner) –
Quality size and everything I needed. Very classy choice. Love the color combo.
Amazon Customer (verified owner) –
So I’m not gona blame them for me not reading the measurements lol . I wanted a big bag that can carry perfume, lint rollers, advil, laptops, folders etc. but this came smaller then expected. If you have a macbook air 13inch this fits perfectly in the biggest bag they send you. So that’s a good way to think about the size. It can still fit most of the stuff I want if it’s travel size.
It’s very cute I bought the spring collection (I call it that the one with the flowers and white background) everything seems durable I love all the wallets and the whole set. If your okay with the size, get it!
I rated them a 2 on traveling bc idk what they mean like traveling and putting clothes in this bag? It’s too small for that, this is your everyday casual bag that you wear when you don’t have that much stuff in your purse.
Wasim (verified owner) –
Bought this set for my mom for Eid. Oh boy you should have seen the look on her face. She loved the bag and all the accessories that came with it.