Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Amazon Customer (verified owner) –
Very nice product for the money
Afroz Shah (verified owner) –
Material is very hard shape changes if not keep properly
Alison Picard (verified owner) –
Great value. It’s all plastic but it looks good and seems sturdy.
Kee-Li (verified owner) –
I got this as a gift for my grandma and was pleased with the bags but then I saw that the brand pin was noticeably crooked on the main purse. It makes the bag looks like it’s cheap in quality despite it being nearly $50. Other than that, the bag is sturdy and feels nice. The materials don’t look cheap, there’s just the minor mistake on a pretty important part of the bag.
Dislandia (verified owner) –
El material está bien. Y es bonita y el color es fiel a la foto. Le di 4 estrellas porque solo me llegaron 3 piezas, no cuatro como dice la descripción del producto.
mag (verified owner) –
Loved it
Julie Rae (verified owner) –
I use the largest bag almost daily and have for the past few months. These bags a pretty nice and hold up very well. I have noticed that the black trim is starting to come off do to some wear and tear from daily use. All in all I think they are a very sturdy bag and would definitely buy them again.
Meghan Young (verified owner) –
This purse arrived in excellent condition! Beautifully designed with an additional, good sized – second purse inside, as well as a card/ money holder and tiny change pouch. I’m very happy with my purchase and would recommend every time!!
Amazon Customer (verified owner) –
I bought the purse because I liked that it came with a matching wallet. The color is beautiful and the purse is very sturdy. The larger of all the bags stays on my shoulder well and doesn’t slip off. The cross body fit just right. The adjustable strap is sturdy and stays in place.
Downside the wallet was no good for me. I couldn’t get my cards in and out easily. It also doesn’t open very wide, that combined with the difficulty of getting the cards in and out frustrated me. The other issue is there is a seam on the cross body coming undone. I won’t use it often so I decided to keep as is but something you should watch for.
Overall for the price I still love the purse and will continue to use it. Four stars because wallet fell through for me and the minor issue with seam.
ctrish (verified owner) –
I did not notice that the design is only on one side. That’s a disappointment.
kaytelyn (verified owner) –
I get comments on this tote every where I bring it. Its so cute, perfect for spring. I use it as my every day work bag, and also used as my carry on, on a recent flight. Very sturdy, easy to organize and spacious. The crossbody is larger than I’m used to but looks great. The wallet has held up well for the 4 months i’ve been using it!
Madison (verified owner) –
i got this for my mom for mother’s day and it’s perfect! had a tiny scuff on the front of the tote but other than that it’s beautiful and so well made for the price!