Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Lisa (verified owner) –
For the price, quality is excellent. I was expecting a $300 leather purse. I ordered the bronze gold and it looks very classy. It matches my luggage perfectly. I love the matching wallet, my phone fits in it perfectly.
Only thing was the little card holder was missing. I plan to order more colors!
Kat’s (verified owner) –
Beautiful purse. Many compliments!
Kiara (verified owner) –
Some aspects felt cheap but it wasn’t bad for the price
Debbie Pinson (verified owner) –
I like the sizes. It seems there is a size for every activity. The biggest one is the one used the most. Great for adding everything needed for a day.
Tammy johnson (verified owner) –
You had put the kitchen sink in it…
Amazon Customer (verified owner) –
Only thing I was surprised by was that it was shipped with other items & the tote was lopsided. I stuffed with towels for a few days and it is fine.Love the pattern! Great value for a very stylish set of bags.
Rhonda Marks (verified owner) –
I was a little surprised by the strap for the clutch, it really doesn’t go with the clutch but all else is really nice
Amazon Customer (verified owner) –
Love the bag
Tabitha Woodruff (verified owner) –
The photos don’t do this one justice. In a darker place, it a basic gray, but in the light it has hues of blue, green, purple, pink. I love it. It also has a larger bag and wallet too. All for less than $40.