Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Lisa (verified owner) –
For the price, quality is excellent. I was expecting a $300 leather purse. I ordered the bronze gold and it looks very classy. It matches my luggage perfectly. I love the matching wallet, my phone fits in it perfectly.
Only thing was the little card holder was missing. I plan to order more colors!
Tammy johnson (verified owner) –
You had put the kitchen sink in it…
Kindle Customer (verified owner) –
Liked all 4 pieces of the set. I received lots of compliments
Debbie Pinson (verified owner) –
I like the sizes. It seems there is a size for every activity. The biggest one is the one used the most. Great for adding everything needed for a day.
Amazon Customer (verified owner) –
Only thing I was surprised by was that it was shipped with other items & the tote was lopsided. I stuffed with towels for a few days and it is fine.Love the pattern! Great value for a very stylish set of bags.
irvina (verified owner) –
Beautiful handbag, only problem is zippers, not sure why they reopened after being zipped close. That was noticed when I took it out the box. Hasn’t happened since.. But I’m a bit nervous it could happen when being used. Love the softness of the bag. Would love to order more colors.. but I’ll try this one out for a bit first.
Amazon Customer (verified owner) –
Love the bag
Kat’s (verified owner) –
Beautiful purse. Many compliments!
diane hernandez (verified owner) –
Met my needs very well so I didn’t need so much luggage