Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Adeline (verified owner) –
This is the second time I’ve ordered this purse and I like this color combo even more than the first one I ordered. I have had no problems with it holding up and there were no chemical smells to it. The various pieces make it so versatile. And the price is amazing.
Amaya (verified owner) –
The smaller one has been my everyday purse for a couple weeks now and it’s the best the color is the same as the picture and such good quality! Will be buying different colors
JuditG (verified owner) –
Really liked the big bag And also the small crossbody with colorful strap. It’s all a good deal for the price.
Amazon Customer (verified owner) –
The sturdiness is good
Irene Izquierdo (verified owner) –
Great quality
Suzpics! (verified owner) –
No complaints concerning large bag or the crossbody purse. The color, purple, is very soft. Not a rich deep purple. Very pretty.
wendyLou (verified owner) –
Arrived nicely packed and as advertised. Gift for my mother, she was very pleased
Karen G. (verified owner) –
Although what I received was not the same as the picture of what I ordered, I do like the different size purses and wallet. The large bag is great when you need to throw everything in your purse (water bottles, umbrella, notebook, anything kids hand you!), and the smaller purse, which fits inside the larger one, is great to grab and go when you don’t want to lug around a big bag. Quality is not top notch (plastic feel, but I knew this when I ordered it). I was going on vacation and this was a last minute purchase, it arrived in less than 2 days (without Prime!).
S. Leland (verified owner) –
The assorted sizes worked well for travel. Good construction and nice finish.