Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
virginia jagodzinski (verified owner) –
I like the bag. It’s a good size for daily wear. I gave some pieces to my daughter, however, it’s only been a few months and it’s starting to come apart on the bottom of the purse
Sara E (verified owner) –
This is such a great bag and makes for an amazing gift too. All four bags that come in one package go so well together and allows a busy mom like me to remain super organized while being stylish. The big bag it self is super sturdy. Honestly I just dump whatever I need for myself or for my toddler in the bag and get around to running errands. The zipper is very smooth and I love that its just one big opening, this allows me to fit any amount of things in there. 100% recommended.
Aunt Sandy (verified owner) –
My daughter gave me an Amazon gift card, so I took my time looking for something that I really wanted and needed. My old purse was about 20 years old, so I guess it was time to retire it. I saw this set of satchel, purse, wallet, and picture holder. It came in different colors, but I like the one I got the best. It is described as purple/black in color, but it real life it is more of an eggplant purple. It is well made and very beautiful. I love it. I transferred all my cards and important things into the purse. The wallet is large enough to hold my iphone which is in a case, and it zippers closed so you don’t have to worry about it falling out. I am VERY pleased with my purchase. I will be looking at this site more often.
Tissie (verified owner) –
The tassel of the side pocket zipper was off when I opened the package. It’s really cute. I carry it to work.
E. E. Peregory (verified owner) –
This set is perfect for my needs. There are components that can be used together or separately. The tote is large, but not too large, allowing me to carry necessary items for my workday. The purse is the perfect size, nothing gets lost inside. The wallet is roomy and has enough card spaces and there is a flat tote which notes, receipts, etc. can be easily kept. Many different colors to choose from. I would definitely recommend it.
Crystal (verified owner) –
I like this 4 piece purse set. It’s a very pretty color. I ordered the biage color. The only reason I gave it a 4 star instead of a 5 star is because I was supposed to receive the 20cm length and 10cm width of the wallet, and recived the smaller one 10.5cm length 7.5cm width. This was a Christmas gift for my mother, and I’m very unhappy I didn’t get the correct size. I could return it and have the correct one sent back but wouldn’t come in time for Christmas, so I’ll just have to give what I ordered to my mother for Christmas. I will be looking for a bigger wallet cause that small one is too small.
Donna Cox (verified owner) –
This is a very pretty four piece set, very soft, great price, I would highly recommend
cory scott (verified owner) –
I needed something to take to and from work that I wouldn’t be upset about if they got dirty or beaten up. I’ve had them for about three months with heavy use and they have held up wonderfully!
Sam R. (verified owner) –
I always have doubts and concerns when it comes to products like this, however, my wife and I were pleasantly surprised! The quality is fantastic, it’s lightweight but sturdy, and comes with multiple bags! Better for me so I don’t have to keep buying her different bags lol. Great product. Definitely recommend.