Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Crystal (verified owner) –
I like this 4 piece purse set. It’s a very pretty color. I ordered the biage color. The only reason I gave it a 4 star instead of a 5 star is because I was supposed to receive the 20cm length and 10cm width of the wallet, and recived the smaller one 10.5cm length 7.5cm width. This was a Christmas gift for my mother, and I’m very unhappy I didn’t get the correct size. I could return it and have the correct one sent back but wouldn’t come in time for Christmas, so I’ll just have to give what I ordered to my mother for Christmas. I will be looking for a bigger wallet cause that small one is too small.
R. M. Boyle (verified owner) –
While this set is super cute and durable, the pull for the zipper on the side pocket of the tote broke off within the first few weeks of using it. I not long can easily zip and unzip that side pocket, which is a bummer. Otherwise it is great
Kimberly Ewell (verified owner) –
Cute by cheaply made. Zipper broke right away.
E. E. Peregory (verified owner) –
This set is perfect for my needs. There are components that can be used together or separately. The tote is large, but not too large, allowing me to carry necessary items for my workday. The purse is the perfect size, nothing gets lost inside. The wallet is roomy and has enough card spaces and there is a flat tote which notes, receipts, etc. can be easily kept. Many different colors to choose from. I would definitely recommend it.
Gerald W Lombardi (verified owner) –
Great quality, durable. My daughter loves them.
Terri White (verified owner) –
Looks as good in person as it does in the online image on Amazon. Nicely packaged as to not bend or dent any of the 3 pieces in the set. It main purse is larger than I anticipated but still great, has a lot of room and is deep. Also a plus, the main purse is big enough to carry my tablet as well.
Isis o (verified owner) –
I’m at all of my expectations and more, I love the different sizes that it comes in. Definitely a great price for a variety
Tissie (verified owner) –
The tassel of the side pocket zipper was off when I opened the package. It’s really cute. I carry it to work.
Cynthia Gischel (verified owner) –
I get alot of complements. Very cute. I love the different size pocketbooks. It has a cute wallet, little picture holder, 2 different size pocketbooks. I would give it as a gift for someone.