Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Deb (verified owner) –
Zipper broke quick but manageable. I got these for my teenager and she overall loves the set
lex (verified owner) –
I like the amount of items you get but the lacked it quality. Made about like something you would buy at Walmart which is about right for the price.
Brittany Johnson (verified owner) –
I am in love with this set. Built great and a lot of different options for the price. Would purchase again!
Donna Krukowski (verified owner) –
So happy I purchased this, the bags are a perfect size for my needs, great quality for a reasonable price, beautiful and well made. Highly recommended
Joseph P Grillo (verified owner) –
Bought the three bag set and have used the tote and crossbody bag almost daily for about a year. Tote stood up to many days of over stuffing with my work laptop and papers- the straps are finally starting to wear down. Same with the crossbody bag- the edge where the straps are sewn in are starting to fray and will need to be replaced.
These bags won’t last you a lifetime, but they are pretty amazing quality for the price tag. I get compliments on the look all the time, and given the amount of abuse I put these bags through, I would say it’s worth it, even if I have to replace it every year.
Madeleine Phipps (verified owner) –
Not my style
P8ge B (verified owner) –
My purse-loving grandmother loved my bag so much she had me order her the same one. Its very cute and great for the price. My only gripe would be sturdier material so that it doesn’t bend and crease.
Amazon Customer (verified owner) –
So pretty and accommodating
Annie Oakley (verified owner) –
Love the option to switch to smaller bag.