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We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Kati Inabinett (verified owner) –
love the purse! Didn’t come with the small card holder though/: I wasn’t even looking forward to that piece of plastic so it saved me a trip to the dump! Overall I do really love the purse set; however the one thing I would change is to add a divider/more storage pockets and I would make the larger wallet a little more roomy with the slots. I feel like I’m trying to pull a blessed hero’s sword from a giant bolder and I’m not the chosen one.
Kitty (verified owner) –
I loved the construction of this product. Sturdy faux leather, nice lining, many pockets for organixation, 4 options of bag in each purchase and a soft storage bag. Once my first one arrived, I ordered another in a different color.
JerseyBroad (verified owner) –
Kyawt (verified owner) –
Very useful for every occasion.
Ellen White (verified owner) –
This is a versatile bag, obviously man made materials, but is easily cleanable, stylish, and a pretty neutral pink. The extra pieces can be used as organizers inside the large bag, and still have room for a tablet and phone. The larger insert can be used as a separate & smaller purse, which makes this good as a travel bag. (I think there’s room for all these and a travel umbrella and maybe even an “in its own pocket” windbreaker.)The disadvantage is that you might be tempted to overload it and make it too heavy to cart around all day.
Danielle LeBoeuf (verified owner) –
Overall it seems like this combo will serve my purposes. The large tote bag will fit all my necessities as well as a small computer or tablet. The clutch is the perfect size for running out as it can hold: your phone, essentials, and cards. The crossbody is deep enough to hold the wallet as well as a phone and some other items: feminine products, make up, stain remover, glasses, and a granola bar. My ONLY complain is the wallet. For everything else being large enough to accommodate necessary items the wallet comes up short. First, it doesn’t open all the way (the 3/4 fan type – you know the ones you used to buy at Macy’s or Icing) which makes storing anything more than a few cards a problem. Second, really #1 again, I don’t have enough pockets and places to store things. I prefer a wallet that opens completely with a clear pocket for license and at least 2 “whole pockets” the ones generally behind the cards to store larger items (like cash – yes this wallet has NO SPOT for cash) or receipts.
Overall, this combo will serve my purposes 7/10 but if they fixed that wallet this would be a winner. I ended up just using my old wallet (a pale pink) not what I wanted but I needed more space for cash and cards
Debra jones (verified owner) –
Pretty hopefully it will last. Roomy
Shan Dean (verified owner) –
I love it, I use it everyday at least the big tote. Will put the others to use later
Gloria DeLoatch (verified owner) –
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