Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Ally (verified owner) –
I love this purse so much and so glad I didn’t have to spend a fortune on something similar. Bonus was receiving the small handbag, the coin purse, and the wallet.
HOWEVER, I will not use the wallet as it is too small and I’m not a fan of zippered wallets. Plus, it seems more cheaply made than the 2 purses. The coin purse I use for lady things and some makeup products. It surprisingly holds more than it looks. Also, do people still even use coin purses??!
All in all, I’d buy this again and just donate the wallet or give it away.
Trina North (verified owner) –
I liked everything except the small photo wallet. The inserts were bent and I had to press them out. But still an excellent product for the money
Letty (verified owner) –
Every day work
NIDIA C (verified owner) –
realmente me agrado muchisimo aunque el material no me convence de que sea de calidad, quizas me equivoque, ojala, pero por su precio me siento conforme con el producto
Rachel (verified owner) –
Was looking for a structured purse that also zips closed and the price along with all the other bags is awesome. I fit so much stuff in mine but also use it when it’s barely full and it doesn’t look any different. Fits on my shoulder nicely.
Kitty (verified owner) –
I loved the construction of this product. Sturdy faux leather, nice lining, many pockets for organixation, 4 options of bag in each purchase and a soft storage bag. Once my first one arrived, I ordered another in a different color.
Ellen White (verified owner) –
This is a versatile bag, obviously man made materials, but is easily cleanable, stylish, and a pretty neutral pink. The extra pieces can be used as organizers inside the large bag, and still have room for a tablet and phone. The larger insert can be used as a separate & smaller purse, which makes this good as a travel bag. (I think there’s room for all these and a travel umbrella and maybe even an “in its own pocket” windbreaker.)The disadvantage is that you might be tempted to overload it and make it too heavy to cart around all day.
Kati Inabinett (verified owner) –
love the purse! Didn’t come with the small card holder though/: I wasn’t even looking forward to that piece of plastic so it saved me a trip to the dump! Overall I do really love the purse set; however the one thing I would change is to add a divider/more storage pockets and I would make the larger wallet a little more roomy with the slots. I feel like I’m trying to pull a blessed hero’s sword from a giant bolder and I’m not the chosen one.
Meegan Coleman (verified owner) –
I’ve bought serveral bags on Amazon and haven’t been impressed. The quality of these is compatible to my coach bags. I was amazed. They are beautiful in person!