Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
jmk (verified owner) –
I really liked the purse set but the shoulder strap had about 1 1/2″ section that was not stitched. I reached out to the company through amazon and they responded within 24 hours. I asked for a new shoulder strap and they sent me a whole new purse set without hesitationVery happy with product and service
Shamie (verified owner) –
This bag is durable . However the bigger bag straps are not as long as I would prefer
Monica (verified owner) –
My hubby got it for me for my birthday! Great material and sturdy.
Syeda zehra (verified owner) –
This is an amazing quality handbag. Definitely ordering more of this range.
Siren (verified owner) –
After looking at many handbags on Amazon and came across these, I then was left stuck between two colors, the blue and white and the brown and black one. And decided to go out of my comfort zone and get the blue and white and let me tell you!!! I am sooooo happy with what I received and now I am sad I can’t order the black and brown one! I want them both but have to wait to be able to afford to buy the second set because I definitely will be! I was so impressed because they don’t feel cheap and hold a lot!
Brenda Sodervick (verified owner) –
Nice purses for other purposes.
Amazon Customer (verified owner) –
I love the bag but it wasn’t the color I had ordered. I ordered a black on but received a grey one which is ok but not what I ordered.
valeria parks valentin53890000524 (verified owner) –
So far I really enjoy using it, it works for me, I can hold a lot of items but i nver over crowed my bags. it seems to hold all that i need
Scorpius (verified owner) –
Not a bad bag, for the price.