Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Chelsea Callahan (verified owner) –
I purchased this set for my sister-in-law for xmas, perfect for someone who needs to travel with a lot of items and to keep them organized! The color is as pictured and the bags seem to be well made, no issues with any zippers. I like the variety of sizes and styles and would buy again!
Madds (verified owner) –
This surpassed my expectations.
I own a couple of MK bags and this bag set is just as good if not better. I purchased the Brown as it’s a color I don’t have and was on sale for $25.99. I am SO happy I bought it. It’s firm enough to hold it’s shape but not too firm where the material feels like it will crack. I love having the option of having the same color bag suit my needs (tote if I need to carry a lot with me, the crossbody when I want to be hands free with necessities, and the clutch for when I want to keep it simple>> wallet, keys, balm, and phone.
The only issue I have is the card case thing which is relatively useless, I’ll stick to my MK wallets instead. The card case ordeal IS NOT a deal breaker though, it’s just an add on in my book.
Alison Picard (verified owner) –
Great value. It’s all plastic but it looks good and seems sturdy.
Amazon Customer (verified owner) –
Very nice product for the money
Madison (verified owner) –
i got this for my mom for mother’s day and it’s perfect! had a tiny scuff on the front of the tote but other than that it’s beautiful and so well made for the price!
Pen Name (verified owner) –
Good craftsmanship and very ideal for travelling. Hold it all for my daughter essentials
Julie Rae (verified owner) –
I use the largest bag almost daily and have for the past few months. These bags a pretty nice and hold up very well. I have noticed that the black trim is starting to come off do to some wear and tear from daily use. All in all I think they are a very sturdy bag and would definitely buy them again.
mag (verified owner) –
Loved it
Meghan Young (verified owner) –
This purse arrived in excellent condition! Beautifully designed with an additional, good sized – second purse inside, as well as a card/ money holder and tiny change pouch. I’m very happy with my purchase and would recommend every time!!