Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
ctrish (verified owner) –
I did not notice that the design is only on one side. That’s a disappointment.
Kee-Li (verified owner) –
I got this as a gift for my grandma and was pleased with the bags but then I saw that the brand pin was noticeably crooked on the main purse. It makes the bag looks like it’s cheap in quality despite it being nearly $50. Other than that, the bag is sturdy and feels nice. The materials don’t look cheap, there’s just the minor mistake on a pretty important part of the bag.
Kindle Customer (verified owner) –
This set is soooo cute! I have used this set exclusively since I got it, which is amazing, because I love to accessorize to my outfit and I have a LOT of purses. It still looks amazing, no rips, stuck zippers, scuffs, whatever (except 1 spot on the handle of the big bag, but that’s because of the hook I hang it on.) I put the most important stuff in the crossbody and carry that everywhere. Then I use the big bag for all the other stuff I might need somewhere, sometime, maybe, perhaps. Lol. I don’t personally use the card holder, since I don’t have many cards, but the wallet has been perfect for what I do have, and it helps to keep my purse less cluttered because I put receipts in it instead of shoving them randomly wherever.
Basically, I would buy this set again. And I might in a different color… Just go ahead and get it. You deserve something cute and it’s well worth the price.
Brittany (verified owner) –
The big bag is perfect for office work or case files and notes. I’m able to hold my 15 case files and work laptop in it while still having room. I use the smaller purse and wallet for personal use and overall enjoy the bags. The wallet has some good space in it for cards and works perfectly. The only issue I have found is the big bag will fall and fold so the bottom does not lay flat after a few weeks of use. I also wish the pickets on the inside were bigger. They are slightly bigger than my business cards. Overall, not a bad bag and I would recommended it for anyone looking for a work bag and personal purse.
Amber Torgerson (verified owner) –
Both my daughter and I bought sets in different colors. They are super cute and are sturdy. They look high end without the high end price. I am not a handbag lady but for this value and cuteness factor I can grab and go with my purse whenever I head out!
TXgirl4life (verified owner) –
I bought this set on sell for half price. I am very pleased with the look. My daughter is usuing the larger bag and I am using the crossbody. Great size on both. Zippers seem sturdy and I love the tassles on the side zipper of my bag. I also love the side pocket for my phone. Easy access but safely zipped away. Neither of us is using the wallet yet but it is a nice configuration. I am using the small wallet for gift cards.
daneisy garcia (verified owner) –
Para viajes
Afroz Shah (verified owner) –
Material is very hard shape changes if not keep properly
AMoody (verified owner) –
The bag is cute and I love the accessories. However, it’s the size of a slightly large purse. I needed something cute to put my things in for pool therapy (swimsuit, towel, pool shoes, lotion, etc.) It’s not big enough. So, if you need something for the beach, this won’t work.