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We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
ACE. L. (verified owner) –
I like it fashionable
Amazon Customer (verified owner) –
I bought the purse because I liked that it came with a matching wallet. The color is beautiful and the purse is very sturdy. The larger of all the bags stays on my shoulder well and doesn’t slip off. The cross body fit just right. The adjustable strap is sturdy and stays in place.
Downside the wallet was no good for me. I couldn’t get my cards in and out easily. It also doesn’t open very wide, that combined with the difficulty of getting the cards in and out frustrated me. The other issue is there is a seam on the cross body coming undone. I won’t use it often so I decided to keep as is but something you should watch for.
Overall for the price I still love the purse and will continue to use it. Four stars because wallet fell through for me and the minor issue with seam.
Christina (verified owner) –
I normally have Coach bags but I was not in a position to pay that much for a new purse at the time. It is a great deal for all that you get but you get what you pay for. The zippers look cheap but work just fine. The shoulder straps are coming apart and I have not even had it for a year. I do like the purse otherwise.
Amazon Customer (verified owner) –
The sizes are great. One large bag, medium and a small wallet. The color is a nice wine. I worry about the zippers but so far still good.
Katy Reed (verified owner) –
The sizes of the purse and tote are ideal, and the addition of wallet and card case is a real plus.
marchapril (verified owner) –
I love the color and the fact that you have so many variations of the bag. It’s a keeper for me!
Elisabeth Clancy (verified owner) –
The 2 handbags are very nice. The thing they call a wallet is not a actual wallet. More like a thing to just hold credit cards. It feel apart the first time I used it ! Junk !
Oma (verified owner) –
Well made purse, love the color. Only criticism is the top zipper opening is kind of wonky. Sits off center for unknown reason. Not a problem with construction, but doesn’t lay right when unzipped. No apparent reason for this design. Otherwise love all the exterior pockets.
Amazon Customer (verified owner) –
Like the 4 purses, envelope purse seems worldless like all envelope purses, don’t hold anything- love the pink color.
Kindle Customer (verified owner) –
Great look
Brittany (verified owner) –
The big bag is perfect for office work or case files and notes. I’m able to hold my 15 case files and work laptop in it while still having room. I use the smaller purse and wallet for personal use and overall enjoy the bags. The wallet has some good space in it for cards and works perfectly. The only issue I have found is the big bag will fall and fold so the bottom does not lay flat after a few weeks of use. I also wish the pickets on the inside were bigger. They are slightly bigger than my business cards. Overall, not a bad bag and I would recommended it for anyone looking for a work bag and personal purse.
Brittany (verified owner) –
The big bag is perfect for office work or case files and notes. I’m able to hold my 15 case files and work laptop in it while still having room. I use the smaller purse and wallet for personal use and overall enjoy the bags. The wallet has some good space in it for cards and works perfectly. The only issue I have found is the big bag will fall and fold so the bottom does not lay flat after a few weeks of use. I also wish the pickets on the inside were bigger. They are slightly bigger than my business cards. Overall, not a bad bag and I would recommended it for anyone looking for a work bag and personal purse.
Karen L. (verified owner) –
I love the fact that this set comes with four pieces. The wallet is cute, holds eight credit cards, and, has a coin holder and two spots to place cash. The zipper is of good quality. The purse had two outside pockets and also has good quality zippers. The inside of the purse has a small concealed type pouch with a dainty zipper but the overall zipper for the purse is of good quality. it has a lot of room inside the purse since it does not have the center divider piece many purses have. The smallest piece of the set is a cardholder yellow in color. The sleeves are a plastic see-through holder that appears very thin. I placed cards in there that are rarely used. It fit perfectly in one of the outside zipper areas. The biggest bag I will use to carry papers, folders, etc….not as a purse. The item I am calling my purse is the second-largest bag. I do not like big purses. All the bags came wrapped and were free of scratches. I highly recommend this set to others.
Jennifer Becker (verified owner) –
Shoulder bag needs an outside zipper pocket.
Kendra Henderson (verified owner) –
I love everything about the set! I really only use the tote and crossbody bag but I do love the option of the smaller items. I do wish the tote was a smidge bigger. If I had a Mac pro no way it would fit in there. The compartments are spacious, especially when you are a functional person. Could have added just one or two more on the tote. Overall I think the gas are a good addition to my nonexistent purse collection.
mariab (verified owner) –
Liked the tote, handles wore out and bag still looks new, needs round handles
MoonTigress (verified owner) –
4 pieces. The purses are very nice. The 2 wallets are glimpse. Given away for gift.