Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Elisabeth Clancy (verified owner) –
The 2 handbags are very nice. The thing they call a wallet is not a actual wallet. More like a thing to just hold credit cards. It feel apart the first time I used it ! Junk !
Eyesr2blue (verified owner) –
The description says 4 piece set, the picture shows 3. I received 4. So I’m not sure if I was to receive a wallet or not. I did not receive one. But otherwise it’s very nice and have had complements on it.
marchapril (verified owner) –
I love the color and the fact that you have so many variations of the bag. It’s a keeper for me!
Tyler Lewis (verified owner) –
It was definitely great for travel and quick storage for carry-on
MoonTigress (verified owner) –
4 pieces. The purses are very nice. The 2 wallets are glimpse. Given away for gift.
:) (verified owner) –
Bought this during a sale. The design is quite pretty and feels quite sturdy. The tote is smaller than I expected and cannot fit a 15.6″ laptop, which I had wanted to use it for. But it can hold a decent amount and the zipper and bag itself feels quite sturdy. The crossover purse though is my favorite. It holds much more than I expected and it seems to hold up well. It’s not too big and not too small either. I like that the little clutch wallet holds a decent amount and fits in the purse too. The specific style I picked was mainly for the interchangeable straps as well, and feels quite sturdy. Quite a good bundle. Would recommend!
Rachel (verified owner) –
Like the colors together and enough room on inside of bag
:) (verified owner) –
Bought this during a sale. The design is quite pretty and feels quite sturdy. The tote is smaller than I expected and cannot fit a 15.6″ laptop, which I had wanted to use it for. But it can hold a decent amount and the zipper and bag itself feels quite sturdy. The crossover purse though is my favorite. It holds much more than I expected and it seems to hold up well. It’s not too big and not too small either. I like that the little clutch wallet holds a decent amount and fits in the purse too. The specific style I picked was mainly for the interchangeable straps as well, and feels quite sturdy. Quite a good bundle. Would recommend!
Wendy Hart (verified owner) –
Just got this set in black I already used the smaller bag with the shoulder strap. Larger bag can hold my small laptop, phone, wallet and quite a bit of my personal items. This set looks good and is very versatile. Only drawback is removable tassels fall off too easily. You will need to tighten the attachment to keep them on, if you want to keep them. Red color is on the way- cant wait to get it!
laura vannatta (verified owner) –
One of the tassels came off tried to reattach it and it came off again and I lost it
Kyler Kamp (verified owner) –
All the purses are great! I love the set. The mustard yellow color is perfect. Depending on where I’m headed, the smaller purse is good for a night out. The larger is good for an overnight. The wallet is good to trade back and forth, and also throw in my work bag through the week.
Philip (verified owner) –
Nice product
P Gle (verified owner) –
just great buy. up to expectation. value for money. thanks much. swift delivery too.
ACE. L. (verified owner) –
I like it fashionable
Derek (verified owner) –
I absolutely love the crossbody purse the only thing I was upset about when I got it was the stitching is coming out other then that it’s the perfect size the color is great and it has plenty of pockets
Christina (verified owner) –
I normally have Coach bags but I was not in a position to pay that much for a new purse at the time. It is a great deal for all that you get but you get what you pay for. The zippers look cheap but work just fine. The shoulder straps are coming apart and I have not even had it for a year. I do like the purse otherwise.
Lisa Beavers (verified owner) –
I will say at first I was very hesitant about buying this because the price is really good for all that it comes with. I was worried it was gonna be cheap and crappy looking, but i figured the worst that happens is I buy it and then I have to return it. I was amazed at just how nice the bags are. The tote holds more than I thought it would and I love the crossbody bag it came with! I’m honestly considering get another set but in a different color just because of how nice they are!