Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Breen3 (verified owner) –
The bag is very cute, versatile! Comfortable! Chic! I will order more- price and quality is right! The smallest purse, as others have indicated- a waste. But the other bags make up for it! Fits nicely in a suitcase!
Jess (verified owner) –
The purse itself is big enough to fit a little bit of everything, and I really love the other attachments that came along with it. The clutch purse is great for a night out without feeling like you have to haul a big bag, and the big bag is perfect for every other day!
Elaine Price (verified owner) –
I love each piece. I haven’t used all yet. I’m very happy and satisfied.
Gail Berkes (verified owner) –
Gave to a friend and she loved it
Sofia (verified owner) –
Absolutely beautiful bags. Amazing quality for the price. The tote stands up by itself and fits everything. Love that even the tote has a zipper to close the bag instead of just being open. Bought as a Mother’s Day gift and my mother in law loved them. Then got them for myself.
Blue Planet (verified owner) –
This product looks nice. It’s comfortable and sturdy. Definitely works when traveling.
DF (verified owner) –
I purchased this as a gift. The receiver absolutely loves it–and so do I (LOL!)
Annette M. (verified owner) –
The leather on the purse is obviously fake but man does it hold on like real ones. I’ve had it now for 4 year and as a mom of 4 that has snacks and extra everything and everyone always digs through it’s held on pretty great and I get amazing compliments of the baby pink purse the extra mini items were a big plus. Worth it all.
Javonna (verified owner) –
Comes with a purse huge enough to hold a magazine just as described, a purse perfect for travelling (and has so much space even), a wallet for cards, money, and coins, and even a mini photobook for whatever you wanna put in there! This is just what I was looking for when I wanted something all encompassing! I’d buy it for a friend or sister in the future!
Erwin Tate (verified owner) –
good
Joyce Stacy (verified owner) –
Looks very nice and well made for no more than it cost.
Lori (verified owner) –
Love my new tote bag. It is just the right size to carry everything I need and my family needs on trips and just to go to town.
Pam Hodge (verified owner) –
This purse set is so beautiful and elegant. I bought it for my mom for Christmas and when she opened it my niece ask ‘is that a Michael Kors bag’! It’s that elegant looking. My mom absolutely loves it! Great purchase!
Angela pledger (verified owner) –
This purse set is so nice. It is made well and it looks very expensive. I have gotten so many compliments on it. I buy a lot of handbags and usually spend a lot more money. This one has a large tote, a regular size shoulder bag, and a small snap case with photo holder. I would highly recommend
Pam Hodge (verified owner) –
This purse set is so beautiful and elegant. I bought it for my mom for Christmas and when she opened it my niece ask ‘is that a Michael Kors bag’! It’s that elegant looking. My mom absolutely loves it! Great purchase!
Deniece (verified owner) –
I needed larger purse with a long enough strap to wear as a crossbody and could not find one anywhere. I’m so glad I found this purse! It is nice and big- perfect for mom’s that been to carry around extra things in their purse like hats, gloves, snacks, etc. and also be able to wear it hands free. Plus I got the extra two purses as a bonus! I absolutely love the design! It was even better looking in person! Highly recommend!
Amazon ceo (verified owner) –
Great product
Stepheny Trumpower (verified owner) –
Surprisingly sturdy for the price. Well made. Love these bags!
Michelle (verified owner) –
I love it! I was disappointed that after using it for a week the straps on the large tote started to fall apart.