Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Shamie (verified owner) –
This bag is durable . However the bigger bag straps are not as long as I would prefer
Morgan Riley (verified owner) –
Stitching wasn’t the best, but overall very pretty designs!
Christine LK (verified owner) –
When your clothes are black and white… it needs to match
Jamie510 (verified owner) –
Exactly as pictured. Arrived on time. I did notice the outside pocket on the purse with the zipper was not completely a square when I put my phone in the pocket but my phone still fits well. Love the color and feels like it will last definitely worth the price! I had this in my cart for a long time bought myself a gift and I’m very happy with it.
B. A. Stacy (verified owner) –
So I got this on a gold box deal with a coupon so it only cost me about $22.00. For that price, it’s great. Obviously is a little rough not being real leather, but the it does seem put together well. I put a lot in my bags so they don’t last long (overfilled, straps break). I’m expecting to get several months out of this bag. I’ll try and update if it fails early. But the little bags it comes with and the extra straps all seem quite durable.
Sharon (verified owner) –
Colors are a perfect combination.
Teresa Hamby (verified owner) –
Love it
Complements from everyone even complete strangers
A younger girl had to oder one immediately
damaris (verified owner) –
i like that you get 4 things for the single price
Nicole (verified owner) –
Sturdy and good material for price
Amazon Customer (verified owner) –
Nice
Amazon Customer (verified owner) –
Definitely a cute bag for everyday use. The big bag was smaller than I thought but it is actually a nice size, not too oversized. Definitely would recommend
Ann (verified owner) –
This is a great set. One flaw, the crossbody strap is not long enough, even when the strap is fully extended. That’s the only complaint. Worth the money.
Amazon Customer (verified owner) –
Overall really good buy the wallet is very cheaply made and it’s very hard to put debit cards into it.
damaris (verified owner) –
i like that you get 4 things for the single price
Mary A (verified owner) –
I’m so pleased with this bag set.
autyde (verified owner) –
I’m happy with these, although remember they are a plastic/vinyl material.
Angela Stanton (verified owner) –
It is beautiful and has met all my expectations, excellent price!
alexyurkus (verified owner) –
So many compliments ☺️ I love the set, and my only complaint is my card holder is breaking and I haven’t been using it for long.
Mighty (verified owner) –
I like how fashionable it looks and looks like a high end bag. The inside is brown which I don’t mind but some prefer something different. The straps are ok not to strong so I wouldn’t put too much stuff keep it light. All the other bags and wallets look nice too.
Amazon Customer (verified owner) –
The handbag is well made, I don’t see any extra threads, the material is sturdy and the space in the bags are great. Could easily fit a full ‘mom size’ wallet, phone and other things in the shoulder bag. There is a wallet too. The smaller item is a passport holder. Have been using them on a daily basis and can’t complain. Will recommend and purchase in some other colors. Versatile addition to my closet for sure.
jmk (verified owner) –
I really liked the purse set but the shoulder strap had about 1 1/2″ section that was not stitched. I reached out to the company through amazon and they responded within 24 hours. I asked for a new shoulder strap and they sent me a whole new purse set without hesitationVery happy with product and service