Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
virginia jagodzinski (verified owner) –
I like the bag. It’s a good size for daily wear. I gave some pieces to my daughter, however, it’s only been a few months and it’s starting to come apart on the bottom of the purse
Kaitlyn Fuhrman (verified owner) –
The bags and wallet arrived super quickly! They were ordered on a Friday afternoon and were delivered on the following Monday by end of day. The quality is as expected for the price, not the highest, however still perfect for everyday use. I love how sturdy the purse is, it has great structure and stands upright on its own without collapsing in on itself. Great size to fit everything I carry with me on a daily basis! I would recommend this product. :)
Sara E (verified owner) –
This is such a great bag and makes for an amazing gift too. All four bags that come in one package go so well together and allows a busy mom like me to remain super organized while being stylish. The big bag it self is super sturdy. Honestly I just dump whatever I need for myself or for my toddler in the bag and get around to running errands. The zipper is very smooth and I love that its just one big opening, this allows me to fit any amount of things in there. 100% recommended.
Victoria Switala (verified owner) –
Wallet was useless. There were 4 side pockets that were supposed to hold cards such as d/l, bank card etc in which the size was wrong, nothing would fit. It did come with a card holder with plastic inserts in which you could put the cards in. Other than the wallet the large tote, purse and small card holder are beautiful and seem sturdy
Amaya (verified owner) –
The smaller one has been my everyday purse for a couple weeks now and it’s the best the color is the same as the picture and such good quality! Will be buying different colors
ryan (verified owner) –
The bag was bent and the zippers were missing
Amazon Customer (verified owner) –
Xmas gift daughter loved it
Isis o (verified owner) –
I’m at all of my expectations and more, I love the different sizes that it comes in. Definitely a great price for a variety
LYDIA S (verified owner) –
Really happy with this bag and all the little bags that came with it. It’s beautiful and the perfect size. Looks expensive and stylish.
Sam R. (verified owner) –
I always have doubts and concerns when it comes to products like this, however, my wife and I were pleasantly surprised! The quality is fantastic, it’s lightweight but sturdy, and comes with multiple bags! Better for me so I don’t have to keep buying her different bags lol. Great product. Definitely recommend.
NM gal (verified owner) –
I really like the colors in the black & flower print. The first set I ordered was defective – pockets not stitched to lining and card case stained & damage. Returned it. Second time around, all is well. Very pretty. Roomy enough for travel needs. All the zippers work. It is a good bargain for tote, purse, wallet and card case for the price.
Amazon Customer (verified owner) –
This set came just in time for my trip to FL. It was perfect I had 3 different looks down to the wristlet. I love these bags. Perfect mom purse, and a party purse.
Amazon Customer (verified owner) –
Xmas gift daughter loved it
Mary M. Hare (verified owner) –
Perfect for me.
E. E. Peregory (verified owner) –
This set is perfect for my needs. There are components that can be used together or separately. The tote is large, but not too large, allowing me to carry necessary items for my workday. The purse is the perfect size, nothing gets lost inside. The wallet is roomy and has enough card spaces and there is a flat tote which notes, receipts, etc. can be easily kept. Many different colors to choose from. I would definitely recommend it.
Aunt Sandy (verified owner) –
My daughter gave me an Amazon gift card, so I took my time looking for something that I really wanted and needed. My old purse was about 20 years old, so I guess it was time to retire it. I saw this set of satchel, purse, wallet, and picture holder. It came in different colors, but I like the one I got the best. It is described as purple/black in color, but it real life it is more of an eggplant purple. It is well made and very beautiful. I love it. I transferred all my cards and important things into the purse. The wallet is large enough to hold my iphone which is in a case, and it zippers closed so you don’t have to worry about it falling out. I am VERY pleased with my purchase. I will be looking at this site more often.
Jaz (verified owner) –
Perfect for my everyday purse and to carry my work laptop. The extra bags are nice too. Not too big at all really lightweight
Crystal (verified owner) –
I like this 4 piece purse set. It’s a very pretty color. I ordered the biage color. The only reason I gave it a 4 star instead of a 5 star is because I was supposed to receive the 20cm length and 10cm width of the wallet, and recived the smaller one 10.5cm length 7.5cm width. This was a Christmas gift for my mother, and I’m very unhappy I didn’t get the correct size. I could return it and have the correct one sent back but wouldn’t come in time for Christmas, so I’ll just have to give what I ordered to my mother for Christmas. I will be looking for a bigger wallet cause that small one is too small.
cory scott (verified owner) –
I needed something to take to and from work that I wouldn’t be upset about if they got dirty or beaten up. I’ve had them for about three months with heavy use and they have held up wonderfully!