Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Crystal (verified owner) –
I like this 4 piece purse set. It’s a very pretty color. I ordered the biage color. The only reason I gave it a 4 star instead of a 5 star is because I was supposed to receive the 20cm length and 10cm width of the wallet, and recived the smaller one 10.5cm length 7.5cm width. This was a Christmas gift for my mother, and I’m very unhappy I didn’t get the correct size. I could return it and have the correct one sent back but wouldn’t come in time for Christmas, so I’ll just have to give what I ordered to my mother for Christmas. I will be looking for a bigger wallet cause that small one is too small.
Sam R. (verified owner) –
I always have doubts and concerns when it comes to products like this, however, my wife and I were pleasantly surprised! The quality is fantastic, it’s lightweight but sturdy, and comes with multiple bags! Better for me so I don’t have to keep buying her different bags lol. Great product. Definitely recommend.
Isis o (verified owner) –
I’m at all of my expectations and more, I love the different sizes that it comes in. Definitely a great price for a variety
Kaitlyn Fuhrman (verified owner) –
The bags and wallet arrived super quickly! They were ordered on a Friday afternoon and were delivered on the following Monday by end of day. The quality is as expected for the price, not the highest, however still perfect for everyday use. I love how sturdy the purse is, it has great structure and stands upright on its own without collapsing in on itself. Great size to fit everything I carry with me on a daily basis! I would recommend this product. :)
Kimberly Ewell (verified owner) –
Cute by cheaply made. Zipper broke right away.
KMOP (verified owner) –
I LOVE this purse and the matching wallet!! Holds everything I need. I have gotten so many positive comments from friends and strangers! It’s an excellent price, too.
Aunt Sandy (verified owner) –
My daughter gave me an Amazon gift card, so I took my time looking for something that I really wanted and needed. My old purse was about 20 years old, so I guess it was time to retire it. I saw this set of satchel, purse, wallet, and picture holder. It came in different colors, but I like the one I got the best. It is described as purple/black in color, but it real life it is more of an eggplant purple. It is well made and very beautiful. I love it. I transferred all my cards and important things into the purse. The wallet is large enough to hold my iphone which is in a case, and it zippers closed so you don’t have to worry about it falling out. I am VERY pleased with my purchase. I will be looking at this site more often.
Jaz (verified owner) –
Perfect for my everyday purse and to carry my work laptop. The extra bags are nice too. Not too big at all really lightweight
Tissie (verified owner) –
The tassel of the side pocket zipper was off when I opened the package. It’s really cute. I carry it to work.
Victoria Switala (verified owner) –
Wallet was useless. There were 4 side pockets that were supposed to hold cards such as d/l, bank card etc in which the size was wrong, nothing would fit. It did come with a card holder with plastic inserts in which you could put the cards in. Other than the wallet the large tote, purse and small card holder are beautiful and seem sturdy
Terri White (verified owner) –
Looks as good in person as it does in the online image on Amazon. Nicely packaged as to not bend or dent any of the 3 pieces in the set. It main purse is larger than I anticipated but still great, has a lot of room and is deep. Also a plus, the main purse is big enough to carry my tablet as well.
cory scott (verified owner) –
I needed something to take to and from work that I wouldn’t be upset about if they got dirty or beaten up. I’ve had them for about three months with heavy use and they have held up wonderfully!
Lady D (verified owner) –
Haven’t really used it since it was smaller than I expected but it seems to be a good value. I may use the bag in a different way later!
ryan (verified owner) –
The bag was bent and the zippers were missing
NM gal (verified owner) –
I really like the colors in the black & flower print. The first set I ordered was defective – pockets not stitched to lining and card case stained & damage. Returned it. Second time around, all is well. Very pretty. Roomy enough for travel needs. All the zippers work. It is a good bargain for tote, purse, wallet and card case for the price.
Mary M. Hare (verified owner) –
Perfect for me.
E. E. Peregory (verified owner) –
This set is perfect for my needs. There are components that can be used together or separately. The tote is large, but not too large, allowing me to carry necessary items for my workday. The purse is the perfect size, nothing gets lost inside. The wallet is roomy and has enough card spaces and there is a flat tote which notes, receipts, etc. can be easily kept. Many different colors to choose from. I would definitely recommend it.
ryan (verified owner) –
The bag was bent and the zippers were missing
Shawna Jones (verified owner) –
I love using the small purse for daily use and the large one for weekend outings. the wallet is great for either purse.