Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Joie Green (verified owner) –
One of my bags, had black spots on the inside that appear to be makeup. Otherwise nice bags. Great for traveling etc.
Millie (verified owner) –
Absolutely amazing quality for the price, pretty color and very spacious bags, wallets are well made as well as clutch and purses, DEFINITELY RECOMMEND
Shaunna Duma (verified owner) –
Lot’s of compliments. Convenient. Looks well put together.
Kelli (verified owner) –
I ordered the black floral and ended up getti g the navy blue. Im sure had i reached out to customer service they would’ve made it right but I wouldn’t have gotten it in time for the birthday party i was gifting it at so we just gofted the blue set. Since it was a gift I can’t speak on how well it works. It seemed nice and sturdy/well made.
Nina Klein (verified owner) –
This set of bags is remarkably high quality for the price. So stylish. I love mine. I bought the tan blush. Not pink at all, very neutral. Goes with everything. Zippers are great quality. Also very lightweight.
Pam (verified owner) –
I like the fact there is more choices in sizes. This is a wise choice to consider.
Surita Wynn (verified owner) –
Thrilled with this bag. I was just looking for the large bag but to get the bonus small shoulder bag, wallet, and card holder was the icing on the cake. The bag feels strurdy and holds all I need while maintaining its shape allowing me to access the contents with ease. I am giving it 4 stars instead of 5 because the shoulder bag came with a bubble on the surface that caused a small peeled off area. I probably could have returned this for a replacement but it was not so severe for me to do this. Besides, I mainly bought this for the large bag and it came in perfect condition.
colletta evans (verified owner) –
Like my bags and scarf
Mrs. Glover (verified owner) –
Nice set, ideal for daily use, low maintenance. Got it for a friend, she loved it
Laura (verified owner) –
I purchased this to use as a tote. I like the small pruse, it fits into the larger with my Bible. Did have a strong plastic smell when it arrived but dissipated quickly
Mckaela Pina (verified owner) –
Love this bag! Nice size and quality! Only thing is that it has a weird smell to it when I opened it! Still trying to get the funky smell out but overall it’s a nice bag
Amazon Customer (verified owner) –
So pretty and accommodating
Denise Newman (verified owner) –
This purse has several options and you can just grab the little one when running a quick errand or might out and then use the tote bag as an everyday wear!
Breezy Olsufka (verified owner) –
I loved the style and how it fit for me. The color is amazing and quality felt very sturdy. After 3 months of use, the larger tote bags handle has started to come apart. Switched to the smaller over the shoulder bag. So far has held up for 2 months. Overall good for the cheaper price.
6 months of use *** The straps are coming undone a bit but it still holds regardless of weight. Still stand but my previous statement!
Jorge cirino Pinet (verified owner) –
Útil para viajar
keri mullins (verified owner) –
It was ok I just wish it was bigger
Mckaela Pina (verified owner) –
Love this bag! Nice size and quality! Only thing is that it has a weird smell to it when I opened it! Still trying to get the funky smell out but overall it’s a nice bag
Nurse (verified owner) –
I get a lot of compliments but the frills on the zippers fall off. Not a big deal everything else seems well made. I’d buy the other purses
Gerald W Lombardi (verified owner) –
Great quality, durable. My daughter loves them.