Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
keri mullins (verified owner) –
It was ok I just wish it was bigger
Kelli (verified owner) –
I ordered the black floral and ended up getti g the navy blue. Im sure had i reached out to customer service they would’ve made it right but I wouldn’t have gotten it in time for the birthday party i was gifting it at so we just gofted the blue set. Since it was a gift I can’t speak on how well it works. It seemed nice and sturdy/well made.
Joie Green (verified owner) –
One of my bags, had black spots on the inside that appear to be makeup. Otherwise nice bags. Great for traveling etc.
Shaunna Duma (verified owner) –
Lot’s of compliments. Convenient. Looks well put together.
Mrs. Glover (verified owner) –
Nice set, ideal for daily use, low maintenance. Got it for a friend, she loved it
Madeleine Phipps (verified owner) –
Not my style
Millie (verified owner) –
Absolutely amazing quality for the price, pretty color and very spacious bags, wallets are well made as well as clutch and purses, DEFINITELY RECOMMEND
Amazon Customer (verified owner) –
So pretty and accommodating
Jorge cirino Pinet (verified owner) –
Útil para viajar
Pam (verified owner) –
I like the fact there is more choices in sizes. This is a wise choice to consider.
Jorge cirino Pinet (verified owner) –
Útil para viajar
Steph (verified owner) –
Zipper was not attached correctly. I wanted to return and re-purchase but I was not going to get a full refund. I am not happy about this at all because now I am stuck with a purse that I don’t like.
Breezy Olsufka (verified owner) –
I loved the style and how it fit for me. The color is amazing and quality felt very sturdy. After 3 months of use, the larger tote bags handle has started to come apart. Switched to the smaller over the shoulder bag. So far has held up for 2 months. Overall good for the cheaper price.
6 months of use *** The straps are coming undone a bit but it still holds regardless of weight. Still stand but my previous statement!
Laura (verified owner) –
I purchased this to use as a tote. I like the small pruse, it fits into the larger with my Bible. Did have a strong plastic smell when it arrived but dissipated quickly
Surita Wynn (verified owner) –
Thrilled with this bag. I was just looking for the large bag but to get the bonus small shoulder bag, wallet, and card holder was the icing on the cake. The bag feels strurdy and holds all I need while maintaining its shape allowing me to access the contents with ease. I am giving it 4 stars instead of 5 because the shoulder bag came with a bubble on the surface that caused a small peeled off area. I probably could have returned this for a replacement but it was not so severe for me to do this. Besides, I mainly bought this for the large bag and it came in perfect condition.
Paula (verified owner) –
love love love this purse and all totes!
RANDALL T. (verified owner) –
I get so many compliments every time I carry it. A couple of my friends have ordered the purse after seeing mine. Hope it holds up.
P8ge B (verified owner) –
My purse-loving grandmother loved my bag so much she had me order her the same one. Its very cute and great for the price. My only gripe would be sturdier material so that it doesn’t bend and crease.
Erin (verified owner) –
I’ve had these for years and still get compliments on the bags! They are so cute and durable. Barely a snag or loose string since i’ve had them.