Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
lex (verified owner) –
I like the amount of items you get but the lacked it quality. Made about like something you would buy at Walmart which is about right for the price.
Theresa Fletcher (verified owner) –
I use it for work to carry my laptop snacks and headphones and hand sanitizer more can fit but that’s all I need and it really cute
linda anderson (verified owner) –
Color is not as silver as I thought it would be. All the peices had creases on them that don’t come out and the wallet is rectangular with a zipper, not what is in the picture.
Michelle C (verified owner) –
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Irma p (verified owner) –
Buen tamaño
Joseph P Grillo (verified owner) –
Bought the three bag set and have used the tote and crossbody bag almost daily for about a year. Tote stood up to many days of over stuffing with my work laptop and papers- the straps are finally starting to wear down. Same with the crossbody bag- the edge where the straps are sewn in are starting to fray and will need to be replaced.
These bags won’t last you a lifetime, but they are pretty amazing quality for the price tag. I get compliments on the look all the time, and given the amount of abuse I put these bags through, I would say it’s worth it, even if I have to replace it every year.
Deb (verified owner) –
Zipper broke quick but manageable. I got these for my teenager and she overall loves the set
SRackers (verified owner) –
Both the large and medium bag stand up and hold their shape. The medium bag is perfect for everyday use. Since these are not real leather, I’m not sure how they will hold up. I’ve had several compliments on the color/style of the bags. Have not used the wallet yet, but it seems a bit flimsy compared to my leather wallet which is stuffed full. I have used the small photo carrier for DL, CC and health card for my tiny purse and it works well.
Julia giron (verified owner) –
All the pieces came just as expected, I got the light blue four piece set and I’m OBSESSED!! I love being organized and being able to have space for all my overpacking and still having the base be sturdy! 10/10
Theresa Fletcher (verified owner) –
I use it for work to carry my laptop snacks and headphones and hand sanitizer more can fit but that’s all I need and it really cute
S. Casanova (verified owner) –
These have become my daily go to bags. I use the small one as a cross body. The tote is great because it zips across the top so it doesn’t spill it contents if it tips. Love the cream and pink color, the quality and the versatility!
aneudy (verified owner) –
Mi esposa para su uso personal le gustó mucho
Annie Oakley (verified owner) –
Love the option to switch to smaller bag.
Donna Krukowski (verified owner) –
So happy I purchased this, the bags are a perfect size for my needs, great quality for a reasonable price, beautiful and well made. Highly recommended
Cheryl Fischer (verified owner) –
Overall love the matching set, and the bigger purse can hold quite a few thing (I use it for work so I can carry a note pad, laptop, mouse and quite a few other thing needs for work). Within the first couple weeks of owning the middle purse even though I didn’t have much in there (wallet, ecig & maybe phone) the king strap broke. On the left you can see how they come and the right is how I had to fix the strap to hold.
Linda Cooper (verified owner) –
I bought the blue/black set. Love it, looks so high dollar. My daughter loved it, so bought second set, also blue/black.
joselin (verified owner) –
Good thanks
Patricia (verified owner) –
I think these bags are great. I bought 3 different sets. Each set comes with slightly different accessories. The large bag fits so much stuff. The smaller bag or wallet are very useful too. I have been using one of the large bags for a year and a half as a work bag. I just bought another set to give as a gift. Great quality.
Brittany Johnson (verified owner) –
I am in love with this set. Built great and a lot of different options for the price. Would purchase again!