Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Michelle (verified owner) –
I love it! I was disappointed that after using it for a week the straps on the large tote started to fall apart.
Joyce Stacy (verified owner) –
Looks very nice and well made for no more than it cost.
Patrick (verified owner) –
I wanted to buy a name-brand MK bag, but can’t afford it. These bags looks comparable and only 1/10th the price
Deniece (verified owner) –
I needed larger purse with a long enough strap to wear as a crossbody and could not find one anywhere. I’m so glad I found this purse! It is nice and big- perfect for mom’s that been to carry around extra things in their purse like hats, gloves, snacks, etc. and also be able to wear it hands free. Plus I got the extra two purses as a bonus! I absolutely love the design! It was even better looking in person! Highly recommend!
Stepheny Trumpower (verified owner) –
Surprisingly sturdy for the price. Well made. Love these bags!
JustAnotherITGuy (verified owner) –
I got this as a gift for my wife for Christmas. She has been using them since and so far no issues with them.
She loves them and some of them are way more spacious than they look.
Definitely not bad for the price!!
Jess (verified owner) –
The purse itself is big enough to fit a little bit of everything, and I really love the other attachments that came along with it. The clutch purse is great for a night out without feeling like you have to haul a big bag, and the big bag is perfect for every other day!
Elaine Price (verified owner) –
I love each piece. I haven’t used all yet. I’m very happy and satisfied.
Breen3 (verified owner) –
The bag is very cute, versatile! Comfortable! Chic! I will order more- price and quality is right! The smallest purse, as others have indicated- a waste. But the other bags make up for it! Fits nicely in a suitcase!
Gail Berkes (verified owner) –
Gave to a friend and she loved it
Kailey (verified owner) –
Smelt a little but very cute
Blue Planet (verified owner) –
This product looks nice. It’s comfortable and sturdy. Definitely works when traveling.
Pat W (verified owner) –
I thought this was a cute looking summer set. When I received it, it far exceeded my expectations. Everything fits inside of each other. The tote has an outside zippered pocket on the bac, perfect for my keys along with an inner zippered pocket and two slip pockets, perfect for phone and sunglasses. The purse is a good size, with outside zippered pockets front and back (the front pocket zippers have the cutest flowered tassels) and again an inner zippered pocket and two slip pockets. The wallet will hold 8 ID/credit cards. I will say the zipper on the center change section is a bit flimsy. and there is an additional card holder which will hold 12 cards. All pieces are a high quality vinyl. And the whole look is just spectacular. I am well pleased with this purchase.
Sofia (verified owner) –
Absolutely beautiful bags. Amazing quality for the price. The tote stands up by itself and fits everything. Love that even the tote has a zipper to close the bag instead of just being open. Bought as a Mother’s Day gift and my mother in law loved them. Then got them for myself.
Erwin Tate (verified owner) –
good
Rosicsl (verified owner) –
I liked the extras
Amazon ceo (verified owner) –
Great product
Ana (verified owner) –
Es muy linda tanto la grande como la pequeña. El material es aceptable ya que el costo no es muy alto. Excepto el zipper de nylon que es débil y propenso a dañarse, hay que cuidarlo.
Erwin Tate (verified owner) –
good