Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Kitty (verified owner) –
I loved the construction of this product. Sturdy faux leather, nice lining, many pockets for organixation, 4 options of bag in each purchase and a soft storage bag. Once my first one arrived, I ordered another in a different color.
Trina North (verified owner) –
I liked everything except the small photo wallet. The inserts were bent and I had to press them out. But still an excellent product for the money
JerseyBroad (verified owner) –
Kaitlyn Fuhrman (verified owner) –
The bags and wallet arrived super quickly! They were ordered on a Friday afternoon and were delivered on the following Monday by end of day. The quality is as expected for the price, not the highest, however still perfect for everyday use. I love how sturdy the purse is, it has great structure and stands upright on its own without collapsing in on itself. Great size to fit everything I carry with me on a daily basis! I would recommend this product. :)
Amazon Customer (verified owner) –
Amazing value, great price. This is great quality and durable. I recommend if your looking for versatility/something for all occasions
Kati Inabinett (verified owner) –
love the purse! Didn’t come with the small card holder though/: I wasn’t even looking forward to that piece of plastic so it saved me a trip to the dump! Overall I do really love the purse set; however the one thing I would change is to add a divider/more storage pockets and I would make the larger wallet a little more roomy with the slots. I feel like I’m trying to pull a blessed hero’s sword from a giant bolder and I’m not the chosen one.
Julie-Ann (verified owner) –
As the title describes, I bought this for my sister one Christmas from her wish list. Both our other sister and our mother leaned in during gift opening, commented about how nice the set was, reached out to touch for themselves, and gave me a bit of a side-eye (subtext: why did you not buy this for me also? Answer: you did not put it on your wishlist.) Since then, I’ve seen her with it and similarly liked it. Everytime, I wish I had bought a set for myself too. Maybe this Christmas, it can go on my wishlist……
JEn (verified owner) –
I love how my old wallet fits regardless of whether it stands up or lays down. The wallet that comes with it is nice, but I have too much stuff for it to hold my needs. The purse front tassels tend to slip off zipper heads, so that’s really the only dislike
Shan Dean (verified owner) –
I love it, I use it everyday at least the big tote. Will put the others to use later
Abby (verified owner) –
You get what you pay for. Not a bad buy, would purchase as a gift. Pretty sturdy. I got all the peices in the set, the wallet seems like it’ll fail soon though. It more roomy than expected (I carry my purse, keys, a light cardigan and small make up bag). I’ve only had it a week, will update if needed
Kyawt (verified owner) –
Very useful for every occasion.
Amazon Customer (verified owner) –
Xmas gift daughter loved it
Kathryn.McMillan (verified owner) –
Took off a star because stitching started to come out of one of the tote handles within hours of use. Comfortable straps on the tote and plenty of space for all the things I need. Would be excellent as a travel purse. the crossover is lightweight but sturdy. I like the accents on it. The large wallet is pretty standard fare. Won’t be using the smaller wallet thing, but it does look well made.
For the price, I’m satisfied.
Wyd Rhlr (verified owner) –
This is a nice set. It is decently made but keep in mind that given the great price, you are not getting leather or a high end leather substitute. It is a bit stiff. It seems to be holding up to my rough and tumble lifestyle. Think realistically I should get about 6 months out of the large tote. Love the zipper on the tote. The small photo or card holder work well in a wallet but I wouldn’t use it alone. Like I said nice set but do not be crazy with your expectations. I am happy with the set for what I need it for. I am not one to spend a lot on a purse, bag, pocketbook. Like to change my look up frequently
Kendelle Kochsiek (verified owner) –
It was what I needed for travel but not an everyday bag
Santarna (verified owner) –
I like the colour the other bags that came,really nice buy
JerseyBroad (verified owner) –
ryan (verified owner) –
The bag was bent and the zippers were missing
Ivette Rosario (verified owner) –
Craftsmanship