Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Erin (verified owner) –
I’ve had these for years and still get compliments on the bags! They are so cute and durable. Barely a snag or loose string since i’ve had them.
Paula (verified owner) –
love love love this purse and all totes!
Madeleine Phipps (verified owner) –
Not my style
Pamela N. Kennedy (verified owner) –
I love this set and it was a great price but I was sad when my strap broke the other day. I was standing in the grocery store and it fell. I would probably order again because it was likely a fluke but it’s gonna be a little while before I can.
Brittany Johnson (verified owner) –
I am in love with this set. Built great and a lot of different options for the price. Would purchase again!
Lex (verified owner) –
I use the purse and I gave the tote bag to my nana she pecks it full with stuff and it never gave out we love this purse would buy again
Irma p (verified owner) –
Buen tamaño
S. Casanova (verified owner) –
These have become my daily go to bags. I use the small one as a cross body. The tote is great because it zips across the top so it doesn’t spill it contents if it tips. Love the cream and pink color, the quality and the versatility!
Joseph P Grillo (verified owner) –
Bought the three bag set and have used the tote and crossbody bag almost daily for about a year. Tote stood up to many days of over stuffing with my work laptop and papers- the straps are finally starting to wear down. Same with the crossbody bag- the edge where the straps are sewn in are starting to fray and will need to be replaced.
These bags won’t last you a lifetime, but they are pretty amazing quality for the price tag. I get compliments on the look all the time, and given the amount of abuse I put these bags through, I would say it’s worth it, even if I have to replace it every year.
SRackers (verified owner) –
Both the large and medium bag stand up and hold their shape. The medium bag is perfect for everyday use. Since these are not real leather, I’m not sure how they will hold up. I’ve had several compliments on the color/style of the bags. Have not used the wallet yet, but it seems a bit flimsy compared to my leather wallet which is stuffed full. I have used the small photo carrier for DL, CC and health card for my tiny purse and it works well.
RANDALL T. (verified owner) –
I get so many compliments every time I carry it. A couple of my friends have ordered the purse after seeing mine. Hope it holds up.
P8ge B (verified owner) –
My purse-loving grandmother loved my bag so much she had me order her the same one. Its very cute and great for the price. My only gripe would be sturdier material so that it doesn’t bend and crease.
aneudy (verified owner) –
Mi esposa para su uso personal le gustó mucho
Erin (verified owner) –
I’ve had these for years and still get compliments on the bags! They are so cute and durable. Barely a snag or loose string since i’ve had them.
Deb (verified owner) –
Zipper broke quick but manageable. I got these for my teenager and she overall loves the set
Deydania (verified owner) –
El color es bonito, igual que la fotografía, lo único que los tiros no parecen resistente. Pero cuatro carteras por el precio no se puede exigir más
lex (verified owner) –
I like the amount of items you get but the lacked it quality. Made about like something you would buy at Walmart which is about right for the price.
joselin (verified owner) –
Good thanks
Annie Oakley (verified owner) –
Love the option to switch to smaller bag.