Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Katy Reed (verified owner) –
The sizes of the purse and tote are ideal, and the addition of wallet and card case is a real plus.
Kati Inabinett (verified owner) –
love the purse! Didn’t come with the small card holder though/: I wasn’t even looking forward to that piece of plastic so it saved me a trip to the dump! Overall I do really love the purse set; however the one thing I would change is to add a divider/more storage pockets and I would make the larger wallet a little more roomy with the slots. I feel like I’m trying to pull a blessed hero’s sword from a giant bolder and I’m not the chosen one.
judy baldwin (verified owner) –
Bought for travel. Material not as nice as expected
T (verified owner) –
So worth every penny!!! Love all the different sizes. I rock the wristlet the most! The wallet could have more pockets. I haven’t used it as yet because there is not enough space for cards. But over all… BUY THI BAG!!!
Karen L. (verified owner) –
I love the fact that this set comes with four pieces. The wallet is cute, holds eight credit cards, and, has a coin holder and two spots to place cash. The zipper is of good quality. The purse had two outside pockets and also has good quality zippers. The inside of the purse has a small concealed type pouch with a dainty zipper but the overall zipper for the purse is of good quality. it has a lot of room inside the purse since it does not have the center divider piece many purses have. The smallest piece of the set is a cardholder yellow in color. The sleeves are a plastic see-through holder that appears very thin. I placed cards in there that are rarely used. It fit perfectly in one of the outside zipper areas. The biggest bag I will use to carry papers, folders, etc….not as a purse. The item I am calling my purse is the second-largest bag. I do not like big purses. All the bags came wrapped and were free of scratches. I highly recommend this set to others.
Amazon Customer (verified owner) –
I get a lot of compliments and it goes with pretty much everything I own. The only down side is that the shoulder straps are a bit flimsy. I will have to restrap it to keep it longer than this season.
Sam white-fox (verified owner) –
I’m in love with these bags!!!! Best bags I’ve ever owned tbh. Only part I would change is to be able to open the wallet to lay flat.
Letty (verified owner) –
Every day work
Ally (verified owner) –
I love this purse so much and so glad I didn’t have to spend a fortune on something similar. Bonus was receiving the small handbag, the coin purse, and the wallet.
HOWEVER, I will not use the wallet as it is too small and I’m not a fan of zippered wallets. Plus, it seems more cheaply made than the 2 purses. The coin purse I use for lady things and some makeup products. It surprisingly holds more than it looks. Also, do people still even use coin purses??!
All in all, I’d buy this again and just donate the wallet or give it away.
Danielle Williams (verified owner) –
The size options and color.
Rachel (verified owner) –
Was looking for a structured purse that also zips closed and the price along with all the other bags is awesome. I fit so much stuff in mine but also use it when it’s barely full and it doesn’t look any different. Fits on my shoulder nicely.
Meegan Coleman (verified owner) –
I’ve bought serveral bags on Amazon and haven’t been impressed. The quality of these is compatible to my coach bags. I was amazed. They are beautiful in person!
bellalire (verified owner) –
bought it for my mother in law and she totally loved it
bellalire (verified owner) –
bought it for my mother in law and she totally loved it
Trina North (verified owner) –
I liked everything except the small photo wallet. The inserts were bent and I had to press them out. But still an excellent product for the money
Abby (verified owner) –
You get what you pay for. Not a bad buy, would purchase as a gift. Pretty sturdy. I got all the peices in the set, the wallet seems like it’ll fail soon though. It more roomy than expected (I carry my purse, keys, a light cardigan and small make up bag). I’ve only had it a week, will update if needed
Boyd Lyndon Westmoreland (verified owner) –
Update: I have carried this purse since January and the trem is coming off as can be seen in the first photo. I’m disappointed in that!
I’m carrying the purse on a daily basis to work and find it to be nice. I like the two toned design. I would have liked the two tone to be on both sides; however. The tote is a bit too big to carry as the purse so I’ll use it when I need a tote for carrying things for projects. The wallet is a little small, but I’m making it work. Over all I am enjoying my purchase.
donna amaral (verified owner) –
love the size and colour prefect for travel and one is great for everyday
Jennifer Becker (verified owner) –
Shoulder bag needs an outside zipper pocket.