Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Bartholomew Cubbins (verified owner) –
While I really liked the look of both bags, they did not hold up. Used only for the summer before the rubber filling between the handle straps started to peel off. Once that came off, the edges of the straps started to fray. The cardholder is basically useless. The wallet was OK – zipper is a bit rough. The old adage “you get what you pay for” really applies to this product.
Jane Ogea (verified owner) –
loved it
Tia (verified owner) –
I love everything about this bag!
Cute, sturdy, affordable!
My only one dislike is that the wallet isnt very big, and only has 8 credit card slots.
I would definitely purchase from them again! :-)
Rebecca Tabor (verified owner) –
This was bought as a gift for my mother in law. It was better than I had expected. The larger purse is a little bigger than I thought, but the extras were on point. She loved it! :)
Ali Matthews (verified owner) –
I have had mine for a few years now and they are just now starting to loose their stitches. I tend to over stuff my purses so that’s probably why. But, that is okay. The quality was great for all the purses you get, plus the wallet! I’m going to order another set. I definitely recommend this set if you don’t want to pay Mk prices. They are sturdy, durable and can take a beating lol. Plus, they are vey stylish. It’s hard to find a great reliable black purse.
Dev raj (verified owner) –
Rivera (verified owner) –
Resistente y linda
kenisha Lewis (verified owner) –
good bag, nice and spacious was just a little issue with cutting off threads from the bag
Kheino Campbell (verified owner) –
High quality
Mimi Turner (verified owner) –
Cute bag, I get a lot of compliments when I use it. It serves its purpose with a little style to it. Not sure how long the sturdiness will last just got it so, can come back and review after a while. But no regrets pretty well made for man made material.
Kindle Customer (verified owner) –
Liked all 4 pieces of the set. I received lots of compliments
shatavia grier (verified owner) –
I love the set
Jennifer Hoxie (verified owner) –
Ordered 2 times came creased on front let bottom both times. Need better packaging wouldn’t let me try a 3rd time to see if the
They could get it right.. Over all love the bags for everyday
LORI YARBROUGH (verified owner) –
I could not believe my eyes when I received my package. This was a beautiful handbag with wonderful workmanship. So far, I’ve only used one piece and of course that’s the handbag itself. It’s not only beautiful but it is so sturdy.
Winter Nail (verified owner) –
There is lots of space for lots of things. It’s nice to be able to change your needs for what you’re doing that day. The wallet fits inside the crossbody which I’ve had issues with other purses before so that’s nice. I would just buy it if I were you
Dev raj (verified owner) –
Mary Cunningham (verified owner) –
Great value and craftmanship. Can’t recommend this purse combo. Absolutely love it.
Madison G. (verified owner) –
I bought this as a gift. I hope it holds up. I like that there were many color choices. The 3 larger pieces are more sturdy. The wallet isn’t the best quality.
arieanna (verified owner) –
i’m using this just to keep in my car and take around with me. there could be more materialistic things that should make this better. the zipper in the wallet is very small and the picture wallet doesn’t open properly