Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174






















Collette Howard (verified owner) –
Luv it
MW (verified owner) –
Ok
Pamela Hinman (verified owner) –
Very sturdiness
Jane Ogea (verified owner) –
loved it
Michele Schroeder (verified owner) –
I absolutely love this. The only complaint is the wallet can’t hold the bills flat and the coin purse was small.
arieanna (verified owner) –
i’m using this just to keep in my car and take around with me. there could be more materialistic things that should make this better. the zipper in the wallet is very small and the picture wallet doesn’t open properly
Monica Swindall (verified owner) –
Still using these for Work.
Crossbody is short. Wish adjustable strap was longer. Other than that Good
Dalena Bond (verified owner) –
I love it , I have 2 in different colors
Amazon Customer (verified owner) –
This is a wonderful value. I love the pattern!
Miriam Lozano (verified owner) –
This beautiful, the only thing I missed was one of the straps, the package didn’t come complete.
Nia (verified owner) –
Amazing Quality for The Price, the color was exactly as pictured and I love that it came with two different colored straps. I will definitely purchase some other colors in the future.
Tia (verified owner) –
I love everything about this bag!
Cute, sturdy, affordable!
My only one dislike is that the wallet isnt very big, and only has 8 credit card slots.
I would definitely purchase from them again! :-)
Teri (verified owner) –
Everyday
Krissy (verified owner) –
I was unsure about switching to a larger purse, so I bought this Amazon steal just to try it out. Compliments Galore!!! I never imagined how many people would love it, but I have continued to get so many compliments on the pink and black duo. I expected no one to recognize the name on it and for people to NOT like it because it was not ‘name brand.’ BUT all I have received is love- so if you are nervous about possible hate you may receive for it not being ‘name brand’, NO one cares- because its cute.
Sturdiness wise- I have had this purse for about a year with no issues- of course, I am not rough with my belongings and I have treated it as if it was a Coach of MK purse. If you treat it right, you won’t have any issues. If you treat it like it only costs $40, it probably won’t last as long.
Never had any issues with the zippers or straps- of course I do not put 10lbs of product in my handbag.
Jane Ogea (verified owner) –
loved it
kenisha Lewis (verified owner) –
good bag, nice and spacious was just a little issue with cutting off threads from the bag
shatavia grier (verified owner) –
I love the set
Bartholomew Cubbins (verified owner) –
While I really liked the look of both bags, they did not hold up. Used only for the summer before the rubber filling between the handle straps started to peel off. Once that came off, the edges of the straps started to fray. The cardholder is basically useless. The wallet was OK – zipper is a bit rough. The old adage “you get what you pay for” really applies to this product.
Sandi (verified owner) –
This is the second set that replaced the first one that was defective. The replacement was quick on shipping, and this set is perfect. Great service