Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Monica (verified owner) –
My hubby got it for me for my birthday! Great material and sturdy.
Rocio H (verified owner) –
I really love the craftsmanship and is a beautiful color, I love it
B. A. Stacy (verified owner) –
So I got this on a gold box deal with a coupon so it only cost me about $22.00. For that price, it’s great. Obviously is a little rough not being real leather, but the it does seem put together well. I put a lot in my bags so they don’t last long (overfilled, straps break). I’m expecting to get several months out of this bag. I’ll try and update if it fails early. But the little bags it comes with and the extra straps all seem quite durable.
Shirley S. (verified owner) –
Wallet was cheesy
Rene Dixon (verified owner) –
Love the color, the feel and the choice of size to carry for the occasion!
Sara (verified owner) –
You can’t really beat this price for two bags, a clutch and a wallet. Really cute and basic bag, bought to replace an old fossil bag of a similar style that was definitely past it’s expiration date. Bonus, for all my reader girlies that don’t go anywhere without their kindle, (✋) the clutch is the perfect size to hold a paperwhite.
Syeda zehra (verified owner) –
This is an amazing quality handbag. Definitely ordering more of this range.
Shamie (verified owner) –
This bag is durable . However the bigger bag straps are not as long as I would prefer
Ann (verified owner) –
This is a great set. One flaw, the crossbody strap is not long enough, even when the strap is fully extended. That’s the only complaint. Worth the money.
Billie J Burhite (verified owner) –
Good product
Siren (verified owner) –
After looking at many handbags on Amazon and came across these, I then was left stuck between two colors, the blue and white and the brown and black one. And decided to go out of my comfort zone and get the blue and white and let me tell you!!! I am sooooo happy with what I received and now I am sad I can’t order the black and brown one! I want them both but have to wait to be able to afford to buy the second set because I definitely will be! I was so impressed because they don’t feel cheap and hold a lot!
Mary A (verified owner) –
I’m so pleased with this bag set.
Nicole (verified owner) –
Sturdy and good material for price
valleymami (verified owner) –
Love the color, and that they all color coordinate and especially that you basically get all 4 for the price of what one single purse would typically cost
Jamie510 (verified owner) –
Exactly as pictured. Arrived on time. I did notice the outside pocket on the purse with the zipper was not completely a square when I put my phone in the pocket but my phone still fits well. Love the color and feels like it will last definitely worth the price! I had this in my cart for a long time bought myself a gift and I’m very happy with it.
jmk (verified owner) –
I really liked the purse set but the shoulder strap had about 1 1/2″ section that was not stitched. I reached out to the company through amazon and they responded within 24 hours. I asked for a new shoulder strap and they sent me a whole new purse set without hesitationVery happy with product and service
Nicole (verified owner) –
Sturdy and good material for price
Teresa Hamby (verified owner) –
Love it
Complements from everyone even complete strangers
A younger girl had to oder one immediately
Amazon Customer (verified owner) –
I love the bag but it wasn’t the color I had ordered. I ordered a black on but received a grey one which is ok but not what I ordered.